Experience

MyTown Mortgage
• United States
• Financial Services
• 1 - 100 Employee
• Mortgage Broker

  • Feb 2023 - Present

NewRez LLC
• United States
• Financial Services
• 700 & Above Employee
• Sales Manager

  • Feb 2020 - Dec 2022


Ditech Financial LLC

• United States
• Financial Services
• 300 - 400 Employee

• Sales Manager

  • May 2017 - Feb 2020

  Led team of 15 loan officers to ensure adherence to company policies and procedures, ECOA and RESPA laws as well as meeting sales performance goals. Responsible for interviewing and hiring loan officers as well as delivering training. • Recognized for team exceeding goals on a consistent basis, achieved by leading teams on special projects, including lead generation and development and implementation of performance standards. Increased lead conversion 10% through outbound retention leads from pipeline.• Mentored three new Loan Officers to consistently achieve top-10 status through one-on-one call and sales coaching and scripting

• Senior Home Loan Specialist NMLS#177405 at Ditech Financial, LLC NMLS #1057

  • May 2009 - Feb 2020

  Analyzed credit applications to determine eligibility of prospective home buyers and create amortization schedules to make financial recommendations. • Coached junior loan officers through call shadowing sessions and group meetings, re-viewing investor guidelines and best practices. • Recognized as a top performer, ranked 18th out of approximately 150 loan officers; funded value was $100M. • Compliant with DU, LPA, GUS with extensive knowledge of FNMA, FHLMC, FHA, VA and other conventional investors’ products and guidelines to offer customers traditional and alternatives to traditional loans.



PHH Home Loans, LLC

• United States
• Financial Services
• 1 - 100 Employee

• Team Leader / Operations Management Training Program

  • 2007 - 2008

  Served as Team Leader and selected to Senior Management Training program where I functioned as Operations Manager, simultaneously overseeing sales and processing teams. Managed loan process from origination through to closing and served as single point of contact for both departments. Interviewed, hired and trained new loan officers.

• Team Leader

  • 1998 - 2007

  Led sales team of 15 National Mortgage Loan Consultants. Established goals for individual team members by analyzing individual strengths and conducting training to align strengths with company goals.• Achieved President’s Club, the highest award for sales and loan processing departments awarded to individuals who produced in the top 3% of the company.• Consistent record of team exceeding sales goals, finishing #1 out of 16 teams during 2004.

• Sales Coach

  • 2002 - 2002

  Trained new and existing Loan Consultants on all aspects of mortgage sales to improve process flow and increase application to sale conversion rate.• Created new sales scripts that were adopted by all sales teams company wide.• Led trainings for sales department to introduce new products and processes.