D. Michelle Benton, M.A.

Program Coordinator at Girls Inc. of Chattanooga
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Location
Chattanooga, Tennessee, United States, US

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5.0

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Pamela Barrett

Michelle provided excellent support in the MIS team. She learned very quickly not just the basic function of maneuvering through the applications and database but also how to identify potential risk and help remedy them. She was a delight to work with and very dedicated to the team. She always had a cheerful attitude and kept all she spoke with in lighter spirits.

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Program Coordinator
      • May 2023 - Present
    • Hair Stylist
      • Dec 2010 - Present
    • Higher Education
    • 500 - 600 Employee
    • Associate Instructor
      • Jan 2019 - Mar 2023

      Evening Cosmetology Instructor Evening Cosmetology Instructor

    • Education Administration Programs
    • 1 - 100 Employee
    • Cosmetology Instructor
      • Oct 2013 - Dec 2014
    • Customer Service/Clerical
      • Mar 2005 - Feb 2012

      Data entry and billing corrections in MIS/Business Operations for Comcast Cable General clerical/customer service duties for companies including Kordsa International, Chattanooga Housing Authority and Shaw in the Purchasing, Human Resources and Accounts Payable/Receivable departments Data entry and billing corrections in MIS/Business Operations for Comcast Cable General clerical/customer service duties for companies including Kordsa International, Chattanooga Housing Authority and Shaw in the Purchasing, Human Resources and Accounts Payable/Receivable departments

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service
      • Jan 2009 - May 2010

      Provided technical customer service support for DirecTV customers Answered billing and programming inquiries Provided technical customer service support for DirecTV customers Answered billing and programming inquiries

    • United States
    • Financial Services
    • Teller
      • Jul 2007 - Sep 2008

      Performed lead teller functions, and advanced and complex teller transactions Approved transactions, cash control, branch security Identified sales referral opportunities and made referrals Supported branch with growth/higher business market transactions Provided excellent Customer Service Performed lead teller functions, and advanced and complex teller transactions Approved transactions, cash control, branch security Identified sales referral opportunities and made referrals Supported branch with growth/higher business market transactions Provided excellent Customer Service

    • Mexico
    • 200 - 300 Employee
    • Data Control Tech
      • Aug 2006 - Jul 2007

      Maintained claim, network and provider information Audited network and provider information keyed into the systems by associates Maintained claim, network and provider information Audited network and provider information keyed into the systems by associates

    • Retail
    • 700 & Above Employee
    • Customer Service Rep II
      • Mar 2003 - Mar 2004

      Completed sales and provided customer service Helped with holiday staffing Completed sales and provided customer service Helped with holiday staffing

    • United States
    • Insurance
    • 700 & Above Employee
    • Bindery Clerk
      • Dec 1998 - Feb 2003

      Produced, bound and oversaw printed material for company Mail Clerk Worked in both incoming and outgoing mail to ensure all mail was delivered, received and organized efficiently Produced, bound and oversaw printed material for company Mail Clerk Worked in both incoming and outgoing mail to ensure all mail was delivered, received and organized efficiently

    • United States
    • Insurance
    • 700 & Above Employee
    • Support Clerk, Medicare Customer Service
      • Dec 1998 - Feb 2003

      Provided clerical support to CSRs Provided excellent Customer Service Provided clerical support to CSRs Provided excellent Customer Service

Education

  • Virginia College School of Business & HealthCosmetology
  • Chattanooga State Community College
    Associate of Science (A.S.)
  • Bryan College
    Bachelor of Business Administration - BBA, Business Administration and Management, General
  • Bryan College
    Master of Arts - MA, Management /Leadership

Community

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