Experience

Crane Pest Control

• United States
• Consumer Services
• 1 - 100 Employee

• Commercial Branch Manager

  • Sep 2021 - Present



Auto Glass Now

• Vehicle Repair and Maintenance
• 1 - 100 Employee

• Area Manager

  • 2017 - Present

  Overseeing all day to day operations for company's largest corporate fleet account.

• Store Manager

  • Mar 2017 - Aug 2017

  Building a store culture focus on employee experience to deliver industry leading service, with a team of motivated individuals.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Specialist

  • Jun 2014 - Dec 2017

  Consulting with customers in order to determine their wireless service needs and recommending the appropriate Verizon Wireless products and services. • Meeting and exceeding monthly sales quota and monthly gross add quota on a consistent basis. • Gold Store Champion, helped store achieve Best Customer Experience award. • Handling all customer service issues in a timely and professional manner. • Assisted in store opening and closing operations and procedures. • Demonstrate excellent negotiating and closing skills. • Handled daily manager aspects of store including sales, inventory, and merchandising. •Successful completion of Assistant Manager training through Verizon Lead Program •Experience with peer to peer coaching and development.

• Sales Representative

  • Feb 2011 - Jun 2014

  Outstanding sales expertise, with ability to think critically and adapt quickly in a fast-paced environment.Providing the best in store experience by connecting with customers and building rapport to build new and existing customer base.

• Customer Service Representative

  • Nov 2010 - Feb 2011

  Ability to communicate effectively with a wide range of personalities, from customers, to executive personnel, and fellow team members. Detailed oriented with focus on managing time, while accomplishing multiple tasks with execution. Making connections with customers while providing a solution whether a technical concern or answering questions about their bill, products, or services.