Experience

Cegid Primavera

• Portugal
• Information Technology & Services
• 200 - 300 Employee

• Partner Developer

  • Jul 2023 - Present



Nedbank Moçambique

• Mozambique
• Banking
• 200 - 300 Employee

• Técnico Administrativo - Back Office

  • Mar 2016 - Jul 2023

  Gerir a digitalização dos processos e documentos dos clientes da instituição. Fazer validação, auditoria e gestão da informação dos processos de clientes particulares/empresas obedecendo os critérios KYC (Know Your Customer). Desenvolver estratégias que visam o alcance das metas do grupo. Dar constante suporte a rede comercial. Prestar auxílio aos clientes para atribuição de determinados serviços ou produtos e, se necessário, encaminhar às áreas que irão dar o acompanhamento. Actualizar os dados dos clientes no sistema bancário. Conceber regularmente relatórios dos avanços do departamento. Show less



Banco ÚNICO

• Maputo

• Administrative Assistant - Back Office

  • Mar 2016 - Mar 2016

  Audit and manage the information of the processes of private clients and companies. Make inquiries and changes in the banking system(T24) according to customer data. Insert all customer information into a database system (ADM) of the bank and archive .Manage the process of scanning customer account opening processes for all Banco único branches in the country . Give constant support to branches with regard to the act of opening an account. Interact by telephone with certain customers to assign certain services or products and refer to competent entities . Update customers data such as addresses and contacts for the purposes of internet banking in the banking system. Design daily, weekly and fortnightly reports that reflect the progress of the entire process of opening and scanning bank accounts. Show less



Maximize

• Maputo

• Computer Technician(IT)

  • Feb 2014 - Jun 2014

  Assembly and maintenance of computers. Assembly and maintenance of computer networks. Providing customer services. Assembly and maintenance of computers. Assembly and maintenance of computer networks. Providing customer services.



Autoridade Tributária de Moçambique

• Maputo

• Graphic Designer

  • Aug 2012 - Oct 2012

  Design and edit monthly journals and brochures of the institution. Design journals of the institution’s internal circulation. Design pamphlets and posters in the institution’s campaigns. Help desk services. Update an Autoridade Tributária online blog. Design and edit monthly journals and brochures of the institution. Design journals of the institution’s internal circulation. Design pamphlets and posters in the institution’s campaigns. Help desk services. Update an Autoridade Tributária online blog.