Experience

Keylodge

• Réunion
• Hospitality
• 1 - 100 Employee

• Account Manager Key Account

  • Jan 2023 - Present

  As Account Manager I am one of the first line of contacts for our 200+ clients. But what is my role here? - Ensuring the satisfaction of our clients (home owners) in order to retain their loyalty - Act as the main contact for owners and ensruing a smooth day to day operational management - Increase sales by selling additional services - Provide cross functional expertise to support our customers - Contribute to the improvement of the service quality indicators Feel free to check us out at 👉 https://www.keylodge.fr/ Show less


Rosewood Villa Magna
• Spain
• Hospitality
• 100 - 200 Employee
• Food And Beverage Supervisor

  • Aug 2022 - Dec 2022

Pestana Hotel Group
• Hospitality
• 700 & Above Employee
• Food And Beverage Supervisor

  • Feb 2021 - Aug 2022


Hôtel de Tourrel

• France
• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Oct 2019 - Sep 2020

  Hotel de Tourrel is a luxury 7 suites Boutique Hotel in the heart of Saint Remy de Provence, in the south of France. Hotel de Tourrel offers its guests a 1 Michelin star restaurant led by Jérémy Scalia, a wine boutique featuring 600 labels, a panoramic rooftop terrace and a heated rooftop swimming pool. What were my duties? - Assisting the General Manager with daily tasks - Overlooking and managing the Reception - Ensuring a good communication between all departments - Taking care of all systems and reservation platforms Want to know more? do not hesitate to check out 👉 http://www.detourrel.com/ Show less



Design Hotels AG

• Switzerland
• 1 - 100 Employee

• Channel Analytics - Revenue Management Intern

  • Jan 2019 - Jul 2019

  Design Hotels™ represents and markets a curated selection of more than 330 independent hotels in over 40 countries across the globe. What was my role? - Overlooking seasonal marketing campaigns - Building performance analysis and strategy workshops - Working with CRS and Business Intelligence softwares Design Hotels™ represents and markets a curated selection of more than 330 independent hotels in over 40 countries across the globe. What was my role? - Overlooking seasonal marketing campaigns - Building performance analysis and strategy workshops - Working with CRS and Business Intelligence softwares



Melles People

• Netherlands
• Events Services
• 1 - 100 Employee

• Melles People Hostess and Event Coordinator

  • Sep 2018 - Dec 2018

  Hostess agency for both the private and corporate events industry and high-end companies in Amsterdam, The Netherlands Hostess agency for both the private and corporate events industry and high-end companies in Amsterdam, The Netherlands


Poké Perfect Kinkerstraat B.V.
• Customer service, Delivery and Kitchen

  • Jul 2017 - Feb 2018


Sofitel Bangkok Sukhumvit

• Thailand
• Hospitality
• 1 - 100 Employee

• All around F&B Trainee

  • Jul 2016 - Jan 2017

  6 months Internship as an all-around F&B trainee, as part of the 2nd year Hotelschool program Performed different responsibilities in accordance with Accor standards policies and procedures Here are the different departments I had the opportunity to discover: - Bartender: 1 month - Barista: 1 month in 'Le Macaron', French Café - Hostess & Service: 2 months in Breakfast service - Waitress: 2 months in 'L'Appart', classified amongst the best rooftop restaurants in Bangkok 6 months Internship as an all-around F&B trainee, as part of the 2nd year Hotelschool program Performed different responsibilities in accordance with Accor standards policies and procedures Here are the different departments I had the opportunity to discover: - Bartender: 1 month - Barista: 1 month in 'Le Macaron', French Café - Hostess & Service: 2 months in Breakfast service - Waitress: 2 months in 'L'Appart', classified amongst the best rooftop restaurants in Bangkok