Cèlia Marquès Casasayas

UX UI Design Engineer at Kamleon
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Contact Information
us****@****om
(386) 825-5501
Location
Spain, ES
Languages
  • Catalan Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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5.0

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Cesc Mestres Domenech

During my time with Cèlia, she demonstrated me to be organized, focused and with great dedication to work and learn. She has a technical yet creative background learning not only engineering skills but also a variety of design skills and methodologies, specifically understanding the processes in research, ideation for creativity and industrial and business implementation. Also, Cèlia was one of my students in the Degree of Design Engineering Degree in ELISAVA (I was his Mentor of the Final Project Degree as a University Lecturer) where she validated her good knowledge on innovation design, business model, creativity, product engineering trough emerging technologies, materials sciences and 3D representation.

Steven Leigh Maade

A bit about myself, I am the Senior Operations Manager for Treatment Planning and Diagnostics at Smile2Impress, responsible for more than 70 people directly and over 300 indirectly. We manage all centralized teams assisting and coordinating Impress Clinic Staff globally. In the time that we spent together, Cèlia excelled phenomenally and was very quickly promoted to a leadership position. She played an important role in the construction of the central operational teams, defining and improving processes which directly lead to the success of the team. These centralized teams were responsible for controlling and maintaining efficient CRM flows for all Impress clinics globally. Cèlia is extremely attentive to details and very hard working, she has a high sense of moral, integrity and is definitely considered a natural leader. She is constantly thinking outside the box, creatively finding solutions to issues before they become problems. Cèlia is very proactive and never gives up, no matter what the challenge! Her skillset goes far beyond Team Management, Cèlia´s desing engineering skills enable her to be a great all-rounder participating and managing many complex projects, also spearheading many of them. I very much enjoyed working with Cèlia, her honesty, her positivity and general outlook on life is extremely beneficial for any environment and positively affects everyone! I am highly confident that she will excel in everything she does, because Cèlia puts in the work! Please feel free to contact me either via email stevenmaade@gmail.com or telephone +34 660274183 should you require any further information.

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Experience

    • Spain
    • Biotechnology
    • 1 - 100 Employee
    • UX UI Design Engineer
      • Sep 2023 - Present

    • Spain
    • Medical Practices
    • 400 - 500 Employee
    • Operations Project Manager
      • Feb 2023 - Sep 2023

      · Enhanced company's NPS by identifying user needs and addressing pain points promptly through analytical and creative thinking.· Analyzed user experiences, identified bottlenecks, and measured KPIs to improve patient and stakeholder processes.· Increased operational efficiency through strategic measures based on process analysis and optimization.· Utilized user-centric methodologies to enhance usability, satisfaction, and overall customer journey while driving operational efficiency. Show less

    • Booking Conversion Team Leader
      • Oct 2022 - Jan 2023

      · Managed a high-performing team of 20 agents, consistently exceeding KPIs for Spanish market operations, during the peak period.· Resolved customer issues promptly, prioritizing satisfaction and retention through quick thinking and effective problem-solving skills.· Evaluated team performance, implemented targeted training programs, and improved skills to drive continuous improvement.· Fostered a collaborative environment, promoting open communication and teamwork, resulting in exceptional results and high customer satisfaction levels. Show less

    • Operations Team Leader
      • Apr 2022 - Nov 2022

      · Established and led a high-performing team of 15 members, employing effective recruitment strategies to attract top talent.· Cultivated a collaborative culture, enabling continuous improvement and maximizing efficiency for optimal team performance.· Implemented innovative methodologies and streamlined workflows, elevating customer service standards and enhancing long-term strategic planning.· Utilized strong leadership skills to drive process improvements, optimize resource allocation, and improve productivity and customer satisfaction. Show less

    • Operational Specialist
      • Jan 2022 - Mar 2022

      · Demonstrated expertise in problem identification and resolution, efficiently addressing issues that cause time loss and implementing effective solutions to improve productivity.· Proven ability to successfully manage and prioritize multiple projects simultaneously, ensuring accurate, efficient, and legally compliant systems throughout the design process.· Collaborated closely with suppliers and internal departments, fostering effective communication to drive productivity and achieve project goals.· Applied strong project management skills to streamline processes, optimize workflows, and meet project deadlines while maintaining high-quality deliverables.· Leveraged effective communication and collaboration skills to build strong working relationships, ensuring smooth coordination and alignment across teams for successful project execution. Show less

    • Spain
    • Industrial Machinery Manufacturing
    • Product Design Engineer
      • Jan 2021 - Sep 2021

      · Played a key role in the R&D department, contributing to the design and development of innovative medical equipment and furniture solutions. · Led the redesign and optimization of hospitality products, collaborating closely with suppliers and clients to ensure functionality and efficiency from design to production. · Collaborated with construction company members and carpenters to ideate and create customized furniture solutions for the healthcare sector, combining expertise in design and construction. · Developed comprehensive technical documentation required for production and sales, ensuring accuracy and compliance with industry standards. · Utilized graphic design skills to create visually appealing digital images through 3D rendering, enhancing the website's visual content and promoting products effectively. Show less

    • Spain
    • Retail
    • 1 - 100 Employee
    • CAD Designer
      • Jun 2019 - Jun 2021

      · Collaborated closely with landscapers to create visually captivating graphical representations of gardens, ensuring seamless integration of client preferences into the designs. · Produced detailed graphics for irrigation, land, civil work, and vegetation layers, demonstrating a keen eye for detail and enhancing project visualization to increase client satisfaction. · Effectively incorporated client modifications into blueprints to demonstrate how their vision would be realized, supporting successful project sales. · Overall, contributed to the success of garden design projects by leveraging technical expertise and creative skills to create compelling visual representations of designs. Show less

    • Elite athlete - Professional handball player
      • Jun 2012 - Sep 2017

      · Demonstrated exceptional leadership skills as the Captain of both the Spanish and Catalan National Handball Teams, effectively guiding and motivating teammates to achieve shared goals in high-pressure situations. · Led by example, exhibiting strong determination and a relentless work ethic on and off the court, inspiring colleagues to perform at their best. · Effectively communicated strategies and tactics to optimize team performance, fostering a cohesive and collaborative environment. · Showcased resilience and adaptability, successfully navigating challenges and maintaining a positive mindset to overcome obstacles. · Made significant contributions to the success of the teams, leaving a lasting impact through strategic decision-making, teamwork, and dedication. Show less

Education

  • SHIFTA by ELISAVA.
    Master's degree, User Experience Design (UX, UI)
    2022 - 2023
  • University School of Design and Engineering of Barcelona
    Bachelor's degree, Industrial and Product Design
    2017 - 2021
  • Norwegian University of Science and Technology (NTNU)
    Abroad study program, Exchange program. Subjects focused on developing Design products.
    2020 - 2020
  • IES Joaquim Blume (High-performance sports center)
    Secundary school and hight school (University Access Grade), Scientific modality
    2013 - 2017

Community

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