Experience

Artern Digital Service L.L.C

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• Client Relationship Manager

  • Mar 2021 - Present

  • Conduct initial fact-finds with clients to identify key commercial objectives • Lead strategy sessions aimed at addressing client’s business needs • Advise clients on creating profitable processes • Schedule regular meetings with clients to ensure on target deliverables are met • Act as point of contact for complaints, escalating issues as appropriate • Support the sales division in the up-sell or cross-sell of services and products • Conduct initial fact-finds with clients to identify key commercial objectives • Lead strategy sessions aimed at addressing client’s business needs • Advise clients on creating profitable processes • Schedule regular meetings with clients to ensure on target deliverables are met • Act as point of contact for complaints, escalating issues as appropriate • Support the sales division in the up-sell or cross-sell of services and products



EFG Hermes

• Egypt
• Financial Services
• 200 - 300 Employee

• Business Analyst Intern

  • May 2017 - Jul 2017

  • Managed and amended presentations using several different visual aids in addition to numerical and financial data such as balance sheets • Generated comparable & precedent sheets for leadership to assist them with their presentations • Managed and amended presentations using several different visual aids in addition to numerical and financial data such as balance sheets • Generated comparable & precedent sheets for leadership to assist them with their presentations



Kempinski Hotel Mall of the Emirates

• United Arab Emirates
• Hospitality
• 200 - 300 Employee

• Summer Intern

  • May 2015 - Jul 2015

  • Coordinated guests’ room service requests; implemented a tracking system to ensure that requests were met in an organized manner • Researched various cuisines and suggested improvements to the menu at the Brunello, the hotel’s Italian Bistro • Coordinated guests’ room service requests; implemented a tracking system to ensure that requests were met in an organized manner • Researched various cuisines and suggested improvements to the menu at the Brunello, the hotel’s Italian Bistro



Boteko Brasil Coffee Shop LLC

• Summer Intern

  • May 2014 - Jul 2014

  • Managed the procurement of ingredients; maintained a log of various suppliers’ credit allowances & lead times, using the data to develop preferred supplier lists • Evaluated usage reports to identify surplus inventory items, and subsequently adjusted purchase volumes to reduce inventories • Managed the procurement of ingredients; maintained a log of various suppliers’ credit allowances & lead times, using the data to develop preferred supplier lists • Evaluated usage reports to identify surplus inventory items, and subsequently adjusted purchase volumes to reduce inventories