Salesforce Administrator & Inside Sales

• Sep 2020 - Present

• Managed relations with house accounts and internal team.• Supporting sales and marketing teams with day to day tasks and long term objectives.• Proactively looking for opportunities to automate manual business processes and drive efficiency.• Worked closely with various departments to better understand their needs and areas for improvement.• Created a repository of video tutorials covering standard operating procedures and training.

Project Manager / CSR

• Jul 2017 - Sep 2020

• Managed a concurrent number of projects from time of sale to distribution.• Acted as the main point of contact with assigned customers for project related questions.• Provided support and knowledge for internal and external customers.• Made use of strong technical knowledge to help clients achieve desired results optimally and efficiently.• Mentoring new hires and training on various computer systems, operating procedures, and best practices.

Manager

• Mar 2015 - Jul 2017