Experience

Beauty Express Inc.

• United States
• Retail
• 100 - 200 Employee

• District Manager

  • 2012 - Present

  • Recruit, hire, develop and mentor managers• Provide on going staff motivation, team development and consistency of services to ensure guest retention• Set quarterly goals and create an action plan with managers to strategize how to meet or exceed set goals, monitoring budgets and labour costs• Utilize management information tools and analyze financial reports to identify and resolve issues• Review store environments, identify and resolve problems, concern and opportunities for improvement• Merchandising, retail shelves and provide product knowledge and customer service skills• Perform an operations checklist, ensuring the salon is being kept up to the standards that are required by both the company and the Health Board• Implementation of all company policies, utilizing programs and tools set out by the company to increase sales, customer counts and retain customers• Computer knowledge, not limited to the point-of-sales system• Resolve customer service issues to maintain customer loyalty• Maintain a positive working relationship with peers, landlords and property manager