Cynthia U.
at Svengali Designs limited- Claim this Profile
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Bio
Experience
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Svengali Designs limited
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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May 2022 - Present
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Mar 2020 - Present
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SHOMYA_LAG
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Lekki Phase 1
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Operations Manager
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Oct 2019 - Mar 2020
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Focus Group Limited
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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Apr 2018 - Oct 2019
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Jun 2017 - Mar 2018
Acting as a first point of contact .Dealing with correspondence and phone calls & EmailsManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveBooking and arranging travel, transport and accommodationReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondence
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ALPHA FEMME YOU
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LAGOS
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Customer Service / Adminstrative Representative
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Apr 2017 - Jun 2017
Resolve all customer complaints via phone calls, email or social media and proffer appropraite solutions and alternatives within time limit Verification of customer account information Utilize computer technology to handle high call volumes Provide accurate service information Maintaining administrative staff by recruiting, selecting, orienting, and training employees on good customer relationship. Maintaining a safe and secure work environment. Contributing to team effort by accomplishing related results as needed. Maintaining professional and technical knowledge by attending educational workshops Build sustainable relationships and trust throgh open and interactive communications Follow communication guidelines ,procedures and policies Take the extra mile to engage customers. Show less
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Shorelink Oil and Gas Services Limited
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Oil and Gas
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1 - 100 Employee
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Marketing Assistant
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Sep 2014 - Nov 2015
Marketing of refined crude oil products like Premium motor spirit(PMS),Automotive gas oil(AGO),Dual Purpose kerosene(DPK). Responsible for market survey and availability of products and prices and send to departments involved. Follow up with accounts department for payment confirmation Check in with accounts for sold and unsold quantities of various products and call customers to make payments for them Responsible for the purchase of the AGO from port harcourt refinery Ensuring that customers paid and programmed quantities are raised and sent to the depot to facilitate early loading Ensuring all unloaded tickets are loaded by the customer Any task necessary to satisy the customer Show less
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Education
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Chartered Institute of Personnel Management (CIPM).
CIPM (in view), Human Resources Management/Personnel Administration, General -
Rivers State University of Science and Technology
Bachelor of Science - BS, Mass Communication/Media Studies