Experience

Projectmates by Systemates Inc.

• United States
• Software Development
• 1 - 100 Employee

• Inside Sales Representative

  • Mar 2023 - Present

  Talking to prospective users of our software products. Conduct qualitative research on how prospects currently address their Construction Project Management Program needs.Your audience will range in responsibility, and you will be comfortable engaging anyone from senior execs to project managers. Provide accurate and timely forecasts to sales management. Maintaining in-depth knowledge of Projectmates’ products, technologies, competitors, and industry trends. Generating external sources of lead. Following up on leads created through RFP’s, marketing efforts and business development prospects. Preparing and hosing product demonstrations to potential clients. Identify decision makers within targeted leads to begin sales process. Support marketing efforts such as trade shows, exhibits or other events.Overcome concerns of objections from perspective customers. Show less



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Account Manager

  • Feb 2021 - Mar 2023

  Responsible for directly selling Motorola Solutions products and services through achievement of opportunity-based sales quotas for a pre-established set of accounts designated by Senior Sales Management. Held accountable for reaching business targets associated with phone-based selling and other revenue generating activities (outbound calling, lead generation & follow-up, call campaigns on promotion launches, prospecting, email campaigns, etc). Understanding the assigned territory government processes, to include but not limited to, State Term Schedules, Purchase Ordering Processes, Request for Proposals (RFP), Request for Quotations (RFQ), and or sealed bids. Assists in day to day back-office activity of the sales teams they cover. Gathers account information through opportunity management, order tracking and sales follow up. Provides visibility and training of the role of a sales and channel account executives, and can be a steppingstone in a sales, sales operations, or customer success career development. Actively and consistently supporting all efforts from support areas such as Marketing, Operations & opportunity management. Interacts with various departments like order management, Finance or Customer success to help drive opportunities to close and fulfill. Supports the field sales team in preparation for customer meetings and demonstrations. Bridges the time gap for global teams, cutting issue resolution time due to time zone variables. Manages data integrity in salesforce helping deliver clean sales orders. Gained product and sales methodology knowledge to assist the field sales team in completing their daily sales activity. Show less



Mitel

• Telecommunications
• 700 & Above Employee

• Territory Manager

  • May 2017 - Sep 2020

  Responsible for maximizing revenues to achieve or exceed monthly/quarterly/yearly sales goals through all lead sources. Participated in a coordinated effort in assigned territory to increase channel mindshare, ensured maximum lead close rate, and optimized the end user experience. Effectively delivered live demonstrations of Mitel Solutions to prospects. Outbound call campaign to targeted markets or specific account bases. Demonstrated Salesforce.com discipline in pipeline management, sales activity and forecast accurately. Planned and prioritized personal sales activities and prospect contact towards achieving agreed business aims while also managing personal time and productivity. Attended training to develop relevant product knowledge, sales techniques, and other skills. Negotiated terms of sales and agreements and closing sales with customers. Gathered market and customer information to figure out the client needs. Responded to client inquiries and resolving their objections to get them to make a purchase. Advised product development on improvements and discussing special promotions. Created proposal documents as part of the sale. Provided clients with detailed and accurate quotations and cost calculations. Show less



Intuit

• United States
• Software Development
• 700 & Above Employee

• Tax Consultant

  • Aug 2014 - Apr 2017

  Consulted with new customers to identify and assess needs and recommend appropriate Intuit solutions. Represented and demonstrated Intuit products regularly at trade shows and via webinars. Managed 60-100 inbound and outbound calls per day for three tax products (LaCert, Pro-Series, and ProConnect Tax Online) while delivering a top-quality customer experience.  Achieved 103% over annual sales goal of $400K while consistently performing at 10%-12% over monthly goals.  Realized 80%-90% first-time closure rate with high customer retention. Show less



360training

• United States
• E-Learning Providers
• 200 - 300 Employee

• Sales

  • Jun 2013 - Jul 2014

  Community Outreach Specialist 2013–2014 Developed and delivered enthusiastic, educational presentations for post-secondary education facility –included workforce and rehabilitation webinars as well as personal presentations. Instituted a one-stop visitation plan and vocational rehabilitation offices to develop and foster new contacts. Liaised between WIA and vocational rehabilitation counselors/admissions advisors, addressed inquiries, concerns, or issues and ensured appropriate action in accordance with policies, legal requirements, and best practices. Completed daily/weekly activity reports, data entry, and case management.  Generated 18%-20% in new leads through effective marketing.  Closed $10K-$18K in monthly sales. Show less



LE CORDON BLEU INSTITUTE OF CULINARY ARTS

• Dallas/Fort Worth Area

• Senior Admissions Representative

  • Jul 2007 - Mar 2013

  Engaged in persuasive communication with prospective students, discussing accreditation, placement assistance, and student services, maintaining high levels of integrity and intelligence. Demonstrated exceptional social and customer-focused skills with students, staff, and faculty. Assured sales/service quality through monitoring of 25-50 first calls per week for seven team members and observed one-on-one interview admissions fundamentals; provided coaching on questions and concerns on all sales techniques. • Delivered consistent conversion rate of 72%, generated $3.8M in enrollment and tuition within the first year –exceeded that amount in the year following. • Recognized for two consecutive years as “High Achiever.” Promoted to Senior Representative within the first 2 months of employment. Show less



Westwood College - Denver North

• United States
• Education Management
• 700 & Above Employee

• Admissions Representative/Trainer

  • Jan 2004 - Jan 2007

  Recruited potential students for two-year technical degree programs covering Graphic Design, Computer Networking Engineering, Computer Aided Drafting, and Medical fields. Ensured timely resolution of enrollment issues through close monitoring of prospective students' progress during the enrollment period. Ensured a seamless transition from academics to real-world environments by working closely with the externship program, career counselors, and the financial aid department. Coordinated career fairs and acted as a liaison to businesses interested in assisting their employees with higher education opportunities. • Conducted training for admissions representatives on interviewing, presentation skills, enrollment procedures, telephone scripts, one-on-one interaction, and overcoming objections. Show less



LEDGENT FINANCE AND ACCOUNTING

• Dallas/Fort Worth Area

• Executive Recruiter

  • Jan 2002 - Jan 2004

  Proactively recruited and identified qualified candidates, and ethically maintained customer accounts. Generated clients through cold calling, following up on leads, and developing strong client relationships that led to referrals. Administrated payroll responsibilities, performed reference checks, conducted personal interviews, negotiated compensation, and made offers of employment. • Provided the highest level of customer and staffing associate satisfaction with open communication and quality and expediency of service. • Opened opportunities for staffing associates, enabling their success at client’s company through temporary and temporary-to-hire assignments. Show less



HONORS ACADEMY

• Dallas/Fort Worth Area

• Career and Technical Education Coordinator

  • Jan 2002 - Jan 2004

  Administered and interpreted career and interest assessments. Developed all job readiness activities including workshops, career days with guest speakers, and annual career fairs. Assisted students with consideration for and expansion of career options while engaging the latest occupational information. Monitored the career courses and students’ progress while developing post-secondary educational plans. Administered and interpreted career and interest assessments. Developed all job readiness activities including workshops, career days with guest speakers, and annual career fairs. Assisted students with consideration for and expansion of career options while engaging the latest occupational information. Monitored the career courses and students’ progress while developing post-secondary educational plans.



TECHNICAL CAREER

• Dallas/Fort Worth Area

• IT/Engineering Recruiter

  • Jan 2000 - Jan 2002