Cynthia St-Louis
Chargée de projet at Zeste Meetings & Incentives- Claim this Profile
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English Native or bilingual proficiency
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French Native or bilingual proficiency
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Spanish Professional working proficiency
Topline Score
Bio
Experience
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Zeste Meetings & Incentives
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Canada
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Events Services
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1 - 100 Employee
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Chargée de projet
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Mar 2022 - Present
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Canada Economic Development for Quebec Regions
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Canada
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Government Administration
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700 & Above Employee
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Regional Economic Development Officer
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2021 - Apr 2022
✪ Successfully manage federal funding programs for SMEs and NPOs dedicated to Québec Regions’ economic development ✪ Assess funding requests―make recommendations to strengthen compliance and projects viability ✪ Organize events and B2B meetings to connect Québec SMEs with contractors in the defense sector ✪ Promote regional strengths―meet with companies and institutions to learn about industrial capabilities and emerging technologies ✪ Maximize industrial and technological benefits by helping defense contractors find regional investment opportunities Show less
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Fairmont Hotels & Resorts
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United Arab Emirates
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Hospitality
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700 & Above Employee
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Regional Sales Manager, International Market
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2017 - 2020
✪ Extended Fairmont international reputation, actively promoting iconic hotels―Le Château Frontenac, The Queen Elizabeth and Le Château Montebello ✪ Managed a promotional budget, generating millions of dollars in international business travel each year ✪ Offered exemplary service to improve guest satisfaction and loyalty by addressing clients’ needs and surveying their satisfaction ✪ Successfully maintained the highest fares in the hotel industry by creating a memorable and highly refined customer experience ✪ Built strong business partnerships with key organizations from France, Mexico and the UK ✪ Sustainably increased customer satisfaction and loyalty―created customized packages specifically tailored to business needs Show less
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Tourisme Montréal
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Canada
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Travel Arrangements
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100 - 200 Employee
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Sales Manager, Meeting & Conventions, International Market
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2016 - 2017
✪ Built trustworthy relationships with business groups―promoted Montreal’s touristic offer and provided lists of prospects ✪ Increased reversations and exceeded roomnights goal for international business conventions✪ Managed clients’ site inspection visits while highlighting premium choice locations and events✪ Increased Tourisme Montréal’s influence by participating in representation activities such as sales trips and tradeshows
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Project Coordinator, Meeting & Conventions Sales, International Market
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2012 - 2016
✪ Researched local activities relevant to event candidacy―created strong visual content and drafted commercial proposals ✪ Helped leading daily operations and liaising with international clients and hospitality stakeholders ✪ Supported the Sales Manager in developing the Western American and international markets and organizing major conferences and events in Montreal
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Delta Hotels and Resorts®
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Hospitality
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500 - 600 Employee
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Sales & Marketing Coordinator
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2008 - 2012
✪ In close collaboration with the management team, planned appealing promotional events ✪ Increased the visibility of the brand image and the quality of the customer experience―designed advertising campaigns and purchased promotional material that meets Delta standards ✪ Built and presented detailed activity reports tracking income, budgets and project deadlines ✪ In close collaboration with the management team, planned appealing promotional events ✪ Increased the visibility of the brand image and the quality of the customer experience―designed advertising campaigns and purchased promotional material that meets Delta standards ✪ Built and presented detailed activity reports tracking income, budgets and project deadlines
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Education
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Université du Québec à Montréal / UQAM
Bachelor’s Degree, Marketing Communications -
Institut de tourisme et d'hôtellerie du Québec
Associate’s Degree, Hotel Management