Cynthia St-Louis

Chargée de projet at Zeste Meetings & Incentives
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Contact Information
us****@****om
(386) 825-5501
Location
Longueuil, Quebec, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • Spanish Professional working proficiency

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Experience

    • Canada
    • Events Services
    • 1 - 100 Employee
    • Chargée de projet
      • Mar 2022 - Present

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Regional Economic Development Officer
      • 2021 - Apr 2022

      ✪ Successfully manage federal funding programs for SMEs and NPOs dedicated to Québec Regions’ economic development ✪ Assess funding requests―make recommendations to strengthen compliance and projects viability ✪ Organize events and B2B meetings to connect Québec SMEs with contractors in the defense sector ✪ Promote regional strengths―meet with companies and institutions to learn about industrial capabilities and emerging technologies ✪ Maximize industrial and technological benefits by helping defense contractors find regional investment opportunities Show less

    • United Arab Emirates
    • Hospitality
    • 700 & Above Employee
    • Regional Sales Manager, International Market
      • 2017 - 2020

      ✪ Extended Fairmont international reputation, actively promoting iconic hotels―Le Château Frontenac, The Queen Elizabeth and Le Château Montebello ✪ Managed a promotional budget, generating millions of dollars in international business travel each year ✪ Offered exemplary service to improve guest satisfaction and loyalty by addressing clients’ needs and surveying their satisfaction ✪ Successfully maintained the highest fares in the hotel industry by creating a memorable and highly refined customer experience ✪ Built strong business partnerships with key organizations from France, Mexico and the UK ✪ Sustainably increased customer satisfaction and loyalty―created customized packages specifically tailored to business needs Show less

    • Canada
    • Travel Arrangements
    • 100 - 200 Employee
    • Sales Manager, Meeting & Conventions, International Market
      • 2016 - 2017

      ✪ Built trustworthy relationships with business groups―promoted Montreal’s touristic offer and provided lists of prospects ✪ Increased reversations and exceeded roomnights goal for international business conventions✪ Managed clients’ site inspection visits while highlighting premium choice locations and events✪ Increased Tourisme Montréal’s influence by participating in representation activities such as sales trips and tradeshows

    • Project Coordinator, Meeting & Conventions Sales, International Market
      • 2012 - 2016

      ✪ Researched local activities relevant to event candidacy―created strong visual content and drafted commercial proposals ✪ Helped leading daily operations and liaising with international clients and hospitality stakeholders ✪ Supported the Sales Manager in developing the Western American and international markets and organizing major conferences and events in Montreal

    • Hospitality
    • 500 - 600 Employee
    • Sales & Marketing Coordinator
      • 2008 - 2012

      ✪ In close collaboration with the management team, planned appealing promotional events ✪ Increased the visibility of the brand image and the quality of the customer experience―designed advertising campaigns and purchased promotional material that meets Delta standards ✪ Built and presented detailed activity reports tracking income, budgets and project deadlines ✪ In close collaboration with the management team, planned appealing promotional events ✪ Increased the visibility of the brand image and the quality of the customer experience―designed advertising campaigns and purchased promotional material that meets Delta standards ✪ Built and presented detailed activity reports tracking income, budgets and project deadlines

Education

  • Université du Québec à Montréal / UQAM
    Bachelor’s Degree, Marketing Communications
  • Institut de tourisme et d'hôtellerie du Québec
    Associate’s Degree, Hotel Management

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