Paralegal

• Jul 2019 - Present

Paralegal Paralegal

Senior Paralegal

• Sep 2018 - Jul 2019

Firm Administrator

• Nov 2016 - Jan 2018

Summary: Responsible for the management of a personal injury law firm that employed fourteen staff members and four associate attorneys. Skills: Managed and reconciled the firm’s IOLTA/Operating accounts, payroll/employee benefits plans, and advertising accounts. Reviewed resumes of potential employment candidates and, made hiring decisions for traveling managing partner. Resolved minor computer problems and scheduled the maintenance of office equipment/data network. Negotiated with vendors and researched potential vendors for best pricing of products and services. Ordered firm’s office supplies/furniture. Organized copy room. Kept an open line of communication with staff and attorneys. Resolved pop-up issues that affected the flow of the work day. Communicated with busy managing partner in detail daily, keeping him abreast of file count, settlement numbers, and human resources affairs. On call for firm emergencies.

Paralegal

• Oct 2003 - Nov 2016

Summary: Provided legal assistance to attorneys in a fast-paced work setting that specialized in personal injury and workers’ compensation. Effectively worked client files through the use of case knowledge, consistent customer relations, organized file management, and sound communication skills. Assisted with the management of a 100+ client caseload from sign up to settlement. Skills: Responsibilities included generating documents, drafting/responding to discovery, filing legal pleadings, hearing preparation, and filing forms via ICMS. Recorded written communications with client, attorneys, adjusters, and Board in Amicus/Needles. Scheduled depositions and mediations. Relayed settlement offers, prepared settlement disbursements, and disbursed funds to clients. Coordinated client’s initial visits to physicians and transportation to/from appointments with insurance adjusters. Kept in close contact with the Georgia State Board of Workers Compensation to maintain multiple mediation and hearing calendars. Assisted clients with reimbursements and general problem solving relating to their cases. Promoted to manager of the workers’ compensation department of the firm due to my ability to successfully work and maintain cases in the absence, and transition of attorneys.

Legal Assistant

• Sep 2001 - Oct 2003

Summary:​ Assisted attorneys and paralegals with newly signed cases and provided firm wide assistant for various assignements/projects. Skills: Handled initial calls from potential clients seeking legal representation. Conducted detailed onsite/offsite interviews and case signups. Confirmed insurance coverage. Generated client files. Set up claims with insurers. Provided insurance representatives with authorizations and notices of representation via fax, email, and mail. Initiated medical treatment for clients. Maintained updated HIPPA, WC-207 forms and affidavits. In constant communication with clients regarding medical treatment status. Ordered police reports and medical records. Kept an accurate accounting of file expenses. Prepared demands for attorneys review. Closed out files for offsite storage and entered data in firm file list.

Medical Secretary

• Mar 1998 - Jun 2000

Summary: First contact with incoming patients to medical floor.Skills: Communicated with ER to ensure accurate patient count. Notified ER of room availability for incoming patients. Transcribed doctor's orders, and input notes in hospital computer system. Scheduled patients discharge home and transfers to other medical facilities. Assisted patients/family members with contacting assigned nurses and doctors; and, completing documentation. Summary: First contact with incoming patients to medical floor.Skills: Communicated with ER to ensure accurate patient count. Notified ER of room availability for incoming patients. Transcribed doctor's orders, and input notes in hospital computer system. Scheduled patients discharge home and transfers to other medical facilities. Assisted patients/family members with contacting assigned nurses and doctors; and, completing documentation.