Experience

First Equity Home Loans, LLC.

• United States
• Financial Services
• 1 - 100 Employee

• Liaison/Processor/Administration

  • Feb 2015 - Present

  Opening loans once applications is taken, registering and submitting to lender Sending application to borrower Contacting borrower to review and request documents Staying in contact with borrower weekly thru process Preparing Welcome and Congratulation letters Ordering payoff, titles and homeowners insurance Examine loan documentation to ensure accuracy and completeness. Analyze the risk of a loan transaction and provide justification and compensating factors to support loan decision. Review LTV, credit report, applications, etc. to ensure that each loan meets company standards for sale into secondary market. Evaluate income documentation to determine acceptable risk of an applicant based on analysis of W2’s, pay stubs, personal and business tax returns. Determine level of qualification for a loan applicant and render decision on applicant’s ability to repay. Ensure that the validation of AUS information is accurate and finalize credit risk decision within engine. Input all required information into system. Perform all processes necessary to review loan Complete loan lock reconciliation process in order to ensure that loan parameters meet all lock requirements and all data matches per data integrity requirements. Sign and execute all documentation necessary to complete the underwriting of a loan file to forward to the closing department. Manage all daily conditions due within the system, keeping to service level agreements for turn times. Show less



H&R Block

• Information Technology & Services
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2014 - Present

  Answering phone Making appointments – entering information into system Greeting customers and making them feel welcome Contacting customers to verify appointments Keeping office professional and clean Answering phone Making appointments – entering information into system Greeting customers and making them feel welcome Contacting customers to verify appointments Keeping office professional and clean



Joe’s Italian Villa

• United States
• Restaurants

• Waitress

  • Dec 2014 - Present

  Greeting customers and seating them Taking their orders Work with Cooks and Pizza makers Make sure customers are served promptly and are satisfied Greeting customers and seating them Taking their orders Work with Cooks and Pizza makers Make sure customers are served promptly and are satisfied



Adecco/Fifth Third

• Team Lead/Mortgage Processing Coach - Sr. Loan Processor

  • Jul 2010 - Apr 2014

  Trained new employees Followed their progress and provided reports to upper management Worked with all processors to make sure they were in compliance Processed loans by contacting the client requesting items required to proceed with loan Worked with Loan Officers on progress of loan approvals Adhere to phone monitoring policy Adhere to e-mail monitoring Work in a two monitor paperless environment Follow up with welcome calls, status calls and pre-close calls Trained new employees Followed their progress and provided reports to upper management Worked with all processors to make sure they were in compliance Processed loans by contacting the client requesting items required to proceed with loan Worked with Loan Officers on progress of loan approvals Adhere to phone monitoring policy Adhere to e-mail monitoring Work in a two monitor paperless environment Follow up with welcome calls, status calls and pre-close calls


Wells Fargo Home Mortgage
• United States
• Banking
• Mortgage Specialist

  • 2010 - 2011


Areotek/Wells Fargo

• Mortgage Specialist

  • Feb 2009 - May 2010

  Communicated with Loan Officers to process their loans to close Responsible for receiving approved loans and clearing conditions for FHA and Conventional loans Preparing loan to go to closing department in compliance Ordered verification, payoffs, appraisals, insurance updates Coordinated closing with all interested parties Worked in a paperless environment with duo screens Proficient with automated underwriting, LP, DU Audit files for compliance Managed a pipeline communicating with management daily on activity Show less


Wells Fargo
• United States
• Financial Services
• 700 & Above Employee
• Mortgage Specialist

  • Dec 2002 - Apr 2003