Experience

Carolinas College of Health Sciences
• United States
• Higher Education
• 1 - 100 Employee
• Loan Officer

  • Aug 2016 - Present


Winston Salem State University

• Online Audio and Video Media

• Associate Director Of Financial Aid

  • Sep 2012 - Aug 2016

  Led cross functional team to deliver operational improvements for the Office of Scholarships and Financial Aid Conducts research and analytical reporting to the audit personnel, executive management and academic departments Executed return of payment cancellations and resolution of awards over the student’s allocated amounts based on enrollment criteria Established award parameters for individual student and ensure compliance to federal regulations Conferred with Administrators, parents, students and department heads to complete financial aid packaging results Maintained departmental calendar as it relates to staff itinerary and contact list



University of North Carolina at Charlotte

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director

  • Jun 2006 - Aug 2012

  Responsible for all Return of Title 4 calculations for students Point of contact for athletic scholarships awarding and counseling on athletes Reviewed and processed all Reconsiderations for 2012-2013 academic year Conducted Explore and SOAR presentations for new students and parents Assisted with counseling of students and parents on phone and in person Coordinated the awarding of the UNC-Need based and Lottery grant to ensure awards are accurate Certified that awards match with UNC Charlotte awarding process and College Foundation awarding criteria Reconciled with awarding in Banner and College Foundation with the Controller’s Office. Responsible for completing return roster if needed to CFI Served as contact person for Student Athletics to ensure accurate processing of student financial aid Assisted students and parents on the phone and in person with answering questions related to awarding process with the office of Student Financial Aid Reviewed and adjusted awards for equity, over awards and over budget issues Served as first contact person at the front in the Office of Student Financial Aid Responsible for assisting students and parents in person and on the phone with answering questions related to financial aid in order to make the process go smoothly Reviewed awards and adjusted as needed for accuracy and to keep within federal and state guideline for compliance Counseled students concerning financial aid awards, policies and regulations Served as a liaison between Scholarship and Grant unit and institutional and non-institutional clients Responsible for awarding scholarships from colleges and departments at UNC Charlotte in a timely manner Recorded management of endowed and non-endowed scholarships available at the University Monitored awards to ensure students are not over-awarded based on budget. Notify colleges and departments of discrepancies in financial awards