Cynthia Ndukaku
Account Executive/Digital Marketing Strategist at Digital Square LTD- Claim this Profile
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Bio
Experience
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Digital Square LTD
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Nigeria
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Advertising Services
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1 - 100 Employee
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Account Executive/Digital Marketing Strategist
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Dec 2021 - Present
Responsibilities • Meeting with other executives to discuss clients’ project goals, progress and outcomes • Executes projects to be high quality, on time, and cost-effective/on budget • Fosters timeline development and monitors progress, ensuring deadlines are met • Manages overall project scope and ensures staffing assumptions adhere to budget • Develops strong, trusting relationships between clients and agency partners, providing leadership and support • Works with project managers to ensure team is aligned to client needs • Manages client expectations by bringing issues/concerns to clients' notice before they become problems, giving viable solutions, and informing of potential delivery delays • Maintains proactive awareness of assigned clients' marketing and media goals and offers technology solutions such as rich media, site optimization, promotional ideas, mobile, social networks, viral, and so on. • Manages research studies that yield rich insights into consumer online behavior and key motivational/ attitudinal behavior. • Develops a total understanding of online target audience and mindset modes • Writes and transmits conference reports to clients and agency teams • Reviews statements and estimates of work prior to client review • Coordinating teams to meet project milestones Achievement: • CarePlan's product launch (Audience Geo Targeting within Diaspora and Nigerians) • Sterling Alternative Finance food box project: The website traffic campaign ran for 2 months and generated over 300,000 reach, 2,500 link clicks as well as 158 profile visits. • Branch social media management, content marketing and always on ads run (Account grew by 44.8% from 7,000 followers to 12.7k) So far the always on AD has reached over 1,000,000 people and counting. Show less
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Agile Communications Limited
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Nigeria
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Advertising Services
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1 - 100 Employee
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Digital Marketing Executive
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Aug 2021 - Aug 2022
Responsibilities • Build, plan and implement the overall digital marketing strategy • Manage the strategy • Manage and train the rest of the team • Stay up to date with the latest technology and best practices • Manage all digital marketing channels • Measure ROI and KPIs • Prepare and manage a digital marketing budget • Oversee all the company's social media accounts • Manage and improve online content, considering SEO and Google Analytics • Build an inbound marketing plan • Forecast sales performance trends • Motivate the digital marketing team to achieve goals • Monitor competition and provide suggestions for improvement Show less
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MOORE Bishop & Rooks
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Nigeria
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Business Consulting and Services
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1 - 100 Employee
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Social Media Marketing Specialist
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Jan 2020 - Jul 2021
Generally, my work involves getting people excited about a topic that is associated with a brand through the creation and distribution of engaging content that people identify with. Often, as the Social Media Specialist, I collaborate closely with the marketing department to improve the company’s online presence across multiple social media platforms. Responsibilities • Develop, implement and manage our social media strategy after conducting competitive research, platform determination, messaging, and audience identification • Plan, create, publish and share new content (including original text, images, video, and code) on a daily basis that builds meaningful customer connections, increases brand awareness, and encourages community members to engage with the brand • Collaborate with sales and marketing teams to develop social media campaigns • Stay up to date with the latest social media best practices and technologies • Set up and optimize company pages within each platform to increase the visibility of the company’s social content • Monitor SEO and customer engagement and suggest content optimization • Moderate user-generated content in line with the moderation policy • Collaborate with sales, web design, web development, digital marketing, customer relations, and product development teams • Create editorial calendars and syndication schedules • Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns • Work with copywriters and designers to ensure content is informative and appealing Bolster your network by interacting with industry professionals and influencers via social media Show less
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PUBLIC RELATIONS OFFICER/ CONTENT DEVELOPER
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Feb 2018 - Jul 2019
• Responsible for generating, editing, publishing, and sharing engaging content, across all the social media platforms used by the company. • Responsible for preparing press releases and organizing • T.V interviews for the company. • Responsible for designing and implementing social media strategy to align with business goals. • Responsible for performing researches on benchmark trends and audience preference. • Responsible for communicating with social media followers, responding to queries in a timely manner, and monitoring customers review. Show less
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PR OFFICER/ SOCIAL MEDIA ANALYST
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Apr 2012 - Jan 2013
I have a deep understanding of how different social networks operate and I am familiar with Search Engine Optimization (SEO) for online content. I also consider myself a tech-savvy professional with an interest in the latest trends in digital technologies. Responsibilities • Analyze user engagement (e.g. click-through and bounce rates) • Report on web traffic from all social media • Build and support SEO strategies, including optimizing keywords in content marketing projects • Identify habits of our online customers and suggest ways to reach a broader audience • Maintain a cohesive strategy across all platforms to increase our brand awareness • Coordinate with the Social Media Manager and the Marketing department to design advertising campaigns • Ensure timely responses to customers and followers’ queries and comments • Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts) • Research how emerging social networks and features can benefit our company • Update our social media company policy, when necessary Show less
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Education
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University of Lagos
Bachelor's degree, Mass Communication/Media Studies