Experience

Watermark Retirement Communities

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Front Desk Concierge

  • May 2021 - Present

  Serve as the first point of contact for incoming visitors, vendors, and healthcare agency personnel. Perform basic administrative/secretarial/reception duties. Perform support for all departments including assisting in answering and directing phone calls, making phone calls, and taking and distributing messages appropriately. Distribute incoming mail and packages accordingly. Ensuring the lobby, entryways, and the front desk is clean and organized at all times. Managing customer/guest requests for housekeeping and/or maintenance. Maintaining an excellent customer service relationship by adhering to the companys’ customer service standards. Show less



CareRite Centers

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Unit Secretary

  • Dec 2017 - Present

  Ensure seamless flow of work on 2 busy 45-bed units. Greet and direct patients, staff, and families to appropriate locations. Schedule Appointments and Transportation for Residents Daily. Answer and transfer phone calls to appropriate personnel. Admission of patient: Greet, escort and introduce patient, check identity by comparing I.D. bracelet, prepares clinical charts, notifies physician of patients arrival, enters name of patient on all unit records. Initiate and follow through on transactions regarding sending specimens to laboratories. Receive and record telephone reports on emergency lab work. Place calls to technicians or residents for stat and/or emergency procedures. Act as an intermediary in provision of patient care and patient/visitor comfort. Arrange for televisions and/or telephone at request of patient or family. Create orders and prepare materials for Covid-19 testing. Maintain confidentiality and compliance with all HIPAA regulations. Utilize Sigma Care and Point Click Care EMR Software to manage resident medical records. Document Management by scanning and uploading medical records and documentation into EMR. Show less



French Speaking Baptist Church of White Plains

• White Plains, NY

• Program Coordinator

  • Apr 2005 - Present

  Mentor and coach children/youth ages 4-18 to develop their leadership and communication skills Work with other leaders to create activities and recreation for Children's Ministry Create lesson plans for Sunday School and Children’s Ministry program Plan and coordinate several events (i.e. Concerts, Conference, Fundraisers) Promotes and facilitates integration, collaboration and teamwork between all departments throughout the organization to advance the overall plans and initiatives. Represents the organization at meetings, community events, conferences, and fundraising events, as appropriate. Establish membership and program growth, member retention, quality, community impact and member and staff satisfaction Analyze, strategize, visualize, identify problems, and reach conclusions to create and implement action Show less



Arc of Westchester

• United States
• Individual and Family Services
• 1 - 100 Employee

• Receptionist

  • Sep 2017 - Jan 2018

  Answers telephones and directs the caller to the appropriate employee. Greet and direct clients and other visitors to the company in a professional, friendly, hospitable manner. Assist with standardized process for receiving/distributing all incoming/outgoing mail. Maintain confidentiality when mail or faxes are marked personal/ confidential. Assist in ordering office supplies and maintaining adequate inventory. Responsible for general up-keep in the suite and overall maintenance of all office equipment. Show less



Somers Manor Nursing and Rehabilitation Center

• Somers, New York, United States

• Dietary Associate

  • Apr 2015 - Dec 2017



Jennings Financial Advisory Corp

• United States
• Insurance
• 1 - 100 Employee

• Executive Assistant

  • Aug 2010 - Mar 2014

  Served as Executive/ Personal Assistant to the President of the company Booked professional and personal appointments, arranged meetings, completed projects and scheduled travel for the President and CEO Greeted incoming customers and provided assistance Sourced candidates, reviewed all incoming resumes, and posted open positions on the Internet Advised President on hiring perspective employees Served as Executive/ Personal Assistant to the President of the company Booked professional and personal appointments, arranged meetings, completed projects and scheduled travel for the President and CEO Greeted incoming customers and provided assistance Sourced candidates, reviewed all incoming resumes, and posted open positions on the Internet Advised President on hiring perspective employees



YMCA of Greater New York

• United States
• Non-profit Organizations
• 700 & Above Employee

• Business Intern

  • 2011 - 2012

  Performed Administrative duties Performed general office duties making copies, filing paperwork, faxing and scanning documents Prepared new hire packets and creating flyers Set Appointments for the HR Coordinator Assisted HR Coordinator with new hire orientation I also provide administrative support to the Business Office staff and Mail Room Clerk Performed Administrative duties Performed general office duties making copies, filing paperwork, faxing and scanning documents Prepared new hire packets and creating flyers Set Appointments for the HR Coordinator Assisted HR Coordinator with new hire orientation I also provide administrative support to the Business Office staff and Mail Room Clerk



The Jeremy Kyle Show

• Greater New York City Area

• Intern

  • Sep 2011 - Dec 2011

  Helped audience members in the holding areas with refreshment and loading Made phone calls and emailed to Audience Members Filed paper work for the Audience Department Made production runs for the Audience and Production department Helped audience members in the holding areas with loading and refreshments Helped audience members in the holding areas with refreshment and loading Made phone calls and emailed to Audience Members Filed paper work for the Audience Department Made production runs for the Audience and Production department Helped audience members in the holding areas with loading and refreshments



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Hospitality Host

  • Sep 2008 - Jan 2009

  Accomplished daily tasks with minimal supervision in a timely manner. Successfully completed multiple training courses through the Disney University. Made reservations and assigned rooms to guests Communicated guestroom problems proper departments Accommodated guests with top-quality customer service Successfully completed multiple training courses through the Disney University Accomplished daily tasks with minimal supervision in a timely manner. Successfully completed multiple training courses through the Disney University. Made reservations and assigned rooms to guests Communicated guestroom problems proper departments Accommodated guests with top-quality customer service Successfully completed multiple training courses through the Disney University



Westchester Community College

• Valhalla, NY

• Office Assistant

  • Aug 2004 - Aug 2008

  Partnered with the Registration and Guidance Office with New student Registration Demonstrated ability to keep composure in a fast-paced environment Assisted in orchestrating health awareness fairs Utilized Pro-Win Software Successfully trained new employees how to utilize the equipments throughout the office as well as how to use the Pro-Win software Performed Office duties i.e. filing health records, answering multi-line phones, routing phone calls, copies and faxing. Partnered with the Registration and Guidance Office with New student Registration Demonstrated ability to keep composure in a fast-paced environment Assisted in orchestrating health awareness fairs Utilized Pro-Win Software Successfully trained new employees how to utilize the equipments throughout the office as well as how to use the Pro-Win software Performed Office duties i.e. filing health records, answering multi-line phones, routing phone calls, copies and faxing.