Project Assistant to Chief Executive Officer

• May 2023 - Present

Lead Recruiter at Hammer Corp.

• Sep 2020 - Present

• Developed and implemented scalable recruitment strategy for a SaaS start-up environment• Hired, trained, and developed recruiting department while simultaneously scaling and hiring for other growing departments• Partnered with Department Heads to determine the best recruiting strategies in order to attract top talent and fill positions within an expected time frame• High volume sales recruitment - individually conducting 10-15 interviews daily with an expected weekly hiring goal of 7-10 weekly placements• Created training content such as webinars, videos, and various other media for coaching and areas of improvement in relation to employment and Human Resources• Conducted local and nationwide salary reviews to ensure compensation was competitive• Engaged from management to top level executives on ways to improve company culture and recruitment Show less

Dealership Operations Specialist

• Sep 2020 - Present

Recruiter

• Jun 2019 - Sep 2020

• Sources and screens candidate resumes through various hiring platforms by posting and tailoring job ads, internal database, cold calls, mass emails, and social media platforms • Develops and maintains pipeline of new candidates through referrals and current employees • Conducts phone screens of candidates, schedules interviews, and provides placement information • Interviews candidates and evaluates qualifications for various trades such as banking, oil and gas, housing, maintenance, etc. • Verifies references, conducts drug screens, conducts background checks and new hire orientations • Maintains employee profiles including disciplinary actions, PTO/vacation benefits, and employee progress • Communicates with clientele daily to determine current and future needs as well as maintain and develop relationships • Conducts cold sales calls to potential clients to discuss our services and future hiring needs Show less

Recruiter

• Apr 2016 - May 2019

• Sources and screens candidate resumes through various hiring platforms by posting and tailoring job ads, via internal database, cold calls, mass emails, and social media platforms • Develops and maintains pipeline of candidates through referrals and current employees • Conducts phone screens of candidates, schedules interviews, and provides job analysis to candidates • Interviews candidates and evaluates qualifications for various positions including but not limited to office administration, technical, and upper management • Verifies employment, hiring documentation (I-9, W4, etc.), references, drug screens, conducts background checks and new hire orientations • Maintains employee profiles including disciplinary actions, PTO/vacation benefits, and employee progress • Communicates with clientele to determine current and future staff needs as well as maintain and develop relationships Show less

Personal Assistant

• Feb 2016 - Mar 2016

• Scheduled client appointments via Outlook and Metlife Software • Ensured incoming clients were greeted and in a quick and efficient manner • Managed incoming phone calls and assisted clients with policy information, often multitasking in order to pull up sufficient information to assist the client • Assisted in marketing tasks including email and letter marketing • Managed incoming and outgoing mail • Prepared client portfolios prior to each client meeting and took notes during meetings to later transcribe Show less

Account Manager

• Jul 2011 - Sep 2015

• Promptly and effectively responded to and opened detailed customer service support tickets in regards to billing, claim rejections, and missing claims • Troubleshot and diagnosed end user inquiries and provided resolutions via telephone, email, and remote desktop applications • Managed 100+ client accounts and provided software support • Liaison between client and intermediary/insurance company to determine the best possible resolution for the user • Scheduled and conducted training for both office staff and client staff on website usage and proprietary claims filing system • Developed separate training documentation for internal staff and clients Show less