Administrative Assistant

• Oct 2022 - Present

Coordinate and organize functions of the office

Disability Services Office

• Oct 2018 - Sep 2023

Westchester Community College Disability Services Office

• Oct 2018 - Sep 2023

Provide and coordinate support services for 1500 students with disabilities to foster student success and completion. Respond to inquiries from students and parents (approx. 50/day), escalating inquiries to appropriate staff and departments as needed. Advocate on students' behalf to ensure the delivery of academic accommodations. Manage documents, track information, and record data using software programs such as Outlook, Excel, and PeopleSoft.Stay abreast of current programs and services offered as well as eligibility requirements.Continuously identify opportunities to create efficiencies and improve existing processes. Created new electronic procedures to track information, communicate accommodations to professors, and ensure students receive services while the school operates remotely. Orchestrate administrative functions to ensure the office runs smoothly. Schedule appointments; address calls and emails; maintain records and files; and coordinate distribution lists and mailings. Show less

Office Associate

• Mar 2022 - Oct 2022

Assisted in the daily functions of the Environmental Quality department within the Dept of Health Assisted in the daily functions of the Environmental Quality department within the Dept of Health

Teaching Aide

• Nov 2016 - Oct 2018

Supported head teachers’ administrative needs and assisted with daily activities for three sixth grade classrooms. Supervised students, prepared materials, graded assignments, and updated Google Classroom gradebooks. Filled in as a substitute teacher as needed, providing instruction according to lesson plans. Communicated with classroom teachers and shared feedback on students’ performance and classroom activities. Worked with students individually and in small groups to provide extra help, reinforce lessons, and offer support. Created a positive classroom environment and developed incentives to keep students engaged. Show less

Field Agent CFP

• Apr 1993 - Aug 2001

Built a client base by prospecting with direct mail, phone calls and referrals. Helped clients achieve financial security by planning and providing insurance and security products. Serviced 500+ clients. Built a client base by prospecting with direct mail, phone calls and referrals. Helped clients achieve financial security by planning and providing insurance and security products. Serviced 500+ clients.