Cynthia Joy

Engineering Consultant at Center for Healthcare Engineering & Patient Safety (CHEPS)
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Ann Arbor, Michigan, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • The Fresh Connection
    The Fresh Connection
    Oct, 2023
    - Oct, 2024
  • Google Data Analytics Specialization
    Google
    Apr, 2023
    - Oct, 2024
  • Lean Six Sigma Green Belt
    Advanced Innovation Group Pro Excellence (AIGPE™)
    Nov, 2022
    - Oct, 2024
  • SQL
    HackerRank
    Nov, 2022
    - Oct, 2024
  • Lean Six Sigma - White Belt
    Six Sigma Society
    Dec, 2021
    - Oct, 2024
  • The Business of Product Management I
    Coursera
    Dec, 2021
    - Oct, 2024
  • Excel Skills for Business: Essentials
    Coursera
    Nov, 2021
    - Oct, 2024
  • Lean Software Development
    Coursera
    Jul, 2021
    - Oct, 2024
  • NPTEL - Python for Data Science
    Indian Institute of Technology, Madras
    Sep, 2020
    - Oct, 2024
  • Machine Learning Foundations: A Case Study Approach
    University of Washington
    Jun, 2020
    - Oct, 2024
  • Programming for Everybody (Getting Started with Python)
    University of Michigan
    May, 2020
    - Oct, 2024
  • The Arduino Platform and C Programming
    Coursera
    May, 2020
    - Oct, 2024
  • Fundamentals of Graphic Design
    Coursera
    Apr, 2020
    - Oct, 2024
  • Introduction to the Internet of Things and Embedded Systems
    Coursera
    Apr, 2020
    - Oct, 2024

Experience

  • Center for Healthcare Engineering & Patient Safety (CHEPS)
    • United States
    • Research Services
    • 1 - 100 Employee
    • Engineering Consultant
      • May 2023 - Present

      ● Employing Python-based Natural Language Processing (NLP) methods to automate the categorization of messages into valueadded and non-value-added segments within physician inboxes. ● Creating user-friendly dashboards for primary care physicians, facilitating access to essential metrics and insights related to message classification outcomes using Power BI and Tableau. ● Engaging in cross-functional collaboration to achieve a remarkable 95% reduction in at-home-care In Basket message volume through meticulous data analysis and successful on-ground implementation of process changes. Show less

  • University of Michigan Industrial & Operations Engineering (IOE)
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Grader
      • Jan 2023 - May 2023

      Introduction to Engineering Data Analytics Introduction to Engineering Data Analytics

  • Amazon
    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Operations Manager Intern
      • Feb 2022 - Jul 2022

      ● Stabilized the Unattended Delivery Process across 5 stations by decreasing the do not disturb rate by 16% ● Completed a Rapid Lean Transformation charter and designed Lanyards to sustain metrics. Based on customer and associate feedback suggested ways to improve the customer and associate experience. ● Designed an Inventory Management System to track the number of consumables being used to ensure there is no excess and ad-hoc requirements. ● Zonal POC for the South Zone for the project “Ship with Amazon”. Analyzed Data and provided visualizations using excel and PowerBi. Show less

  • Association of Mechanical Engineers, SSN
    • Student Body President
      • Aug 2021 - Jul 2022
  • Bangalore International Airport Ltd
    • Aviation & Aerospace
    • 700 & Above Employee
    • Engineer Intern
      • Dec 2019 - Dec 2019

Education

  • University of Michigan
    Master's degree, Industrial and Operations
    2023 -
  • University of Michigan - Stephen M. Ross School of Business
  • SSN College of Engineering
    Bachelor's degree, Mechanical Engineering
    2018 - 2022
  • Vidya Niketan School Bangalore

Community

You need to have a working account to view this content. Click here to join now