Cynthia Ikeomu
Client Relationships Executive at PayInBits Convenience (PiBC)- Claim this Profile
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Experience
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PayInBits Convenience (PiBC)
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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Client Relationships Executive
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Jul 2016 - Present
Goal-Setting: this position requires bold goals—a clear vision—for the development of the relationship with potential and existing clients. Always understand and articulate the client's most critical issues and challenges. Be proactive; do not make hasty decisions on the spot but work with the client to help define their agenda. Relationship Strategy: I set a definite action plan that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in. Client Leadership: Always perceived as a thought leader by senior client executives. Ownership: I identify, mobilize, and deliver into the business relationship the right people, solutions, resources, and ideas from across the company. Client Management and Value Addition: I successfully undertake contract negotiations, ensure their financial success, and monitor that value has been exchanged. Know Your Client: I document in the PiBC CRM the major milestones of each of our client relationships; milestones such as birthdays, anniversaries, leave period, family and so on. Winning the Sale: I consistently convert leads into successful paid projects and transactions. Market Intelligence: I constantly update the information relevant to the company's existing and potential clients and in turn analyse them specifically for the purpose of accurate and confident decision-making in determining strategy in areas such as business opportunities, and business development. Collaboration: I work closely with the Technology Unit and the WeCare Unit. Professionalism: I constantly undergo trainings which would sometimes involve certifications. Show less
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Account Officer
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Jul 2015 - Feb 2016
Provide clients with all information required about the company. manage clients account and key into database. meet up clients for verification exercise. represent the company in all aspect of its products and services. Provide clients with all information required about the company. manage clients account and key into database. meet up clients for verification exercise. represent the company in all aspect of its products and services.
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LGEA
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Australia
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Veterinary Services
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1 - 100 Employee
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Personal Assistant to the Principal Administrative Manager (NYSC)
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Sep 2014 - Jul 2015
Maintaining the nominal role of the teaching staff. Managing the vacant positions of the education authority. Attending to the complaints from staff and forwarding them to management. Maintaining the nominal role of the teaching staff. Managing the vacant positions of the education authority. Attending to the complaints from staff and forwarding them to management.
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Education
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Nnamdi Azikiwe University
Bachelor of Arts (B.A.), Linguistics