Cynthia Culver

Head of Customer Success at Eventgroove
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Contact Information
Location
Dillon, Montana, United States, US

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Head of Customer Success
      • Apr 2021 - Present

      Montana, United States

    • Customer Service Specialist
      • Jun 2019 - Mar 2021

      Montana, United States

    • Member
      • Aug 2011 - Present

      Valier, MT Cornerstone Creative Works LLC is a consulting firm providing writing, editing, and website development services. The partnership also operates Cornerstone Industries since 2014, a general contracting entity (residential, remodel, top to bottom construction), as a DBA registered with Montana's Secretary of State.

    • Brazil
    • Business Consulting and Services
    • Subcontract Administrative Assistant
      • Oct 2016 - May 2017

      Missoula, Montana

    • Grant Administrative Assistant
      • Sep 2015 - Sep 2016

      521 1st Avenue NW, Great Falls, MT 59404 Grant administration duties including research, reporting, and grant writing. Travel to local meetings within a five county region on a weekly basis and as needed to assist in economic development.

    • United States
    • Construction
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2007 - Sep 2015

      615 Pondera Ave., Valier, MT 59486 Clerical duties including administrative support to five project managers, management of company cell phones including producing monthly cost/use reports, manage fuel cards, preparation of bid packets and invites from an Access data source, generate subcontract agreements and purchase orders, document tracking for compliance, develop operation and maintenance manuals (hard copy and PDF) by project, and maintaining various company wide directories and qualifications… Show more Clerical duties including administrative support to five project managers, management of company cell phones including producing monthly cost/use reports, manage fuel cards, preparation of bid packets and invites from an Access data source, generate subcontract agreements and purchase orders, document tracking for compliance, develop operation and maintenance manuals (hard copy and PDF) by project, and maintaining various company wide directories and qualifications statement. Accomplishments: • Advancing office methods by implementing technological changes. From streamlining file rotations based on a spreadsheet system, to moving towards a paperless work-space by creating scanning guidelines. These changes simplify office procedures and leave information easily accessible and quick to find. • Consolidating information through accounting software allowing for an accurate data source used with various templates to merge subcontracts, purchase orders, and change orders. This took collaboration among clerical office staff and the undertaking of summer help to prepare a mass mailing to update as many vendors with current W9 responses, all of which I was responsible to move from a decision phase to results stage. In addition, several trainings were provided to clerical staff in Kalispell to offer document consistency between offices with templates via the accounting software. • Planning and brainstorming led to recently realized goals in linking Valier, Kalispell, and Billings offices together via shared common drives and networked telephone systems. Show less

    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Editor
      • Aug 2011 - Nov 2012

      P.O. Box 847 Cut Bank, MT 59427 Duties include providing weekly stories, photographs, and news. Manage ongoing weekly deadlines, work with various local individuals and businesses, coordinate with main office newspaper staff, research and present accurate information, editing, and formatting. Accomplishments: • Established online presence on both Facebook and Twitter for The Valierian to boost readership and community support

    • United States
    • Financial Services
    • 700 & Above Employee
    • Teller
      • Sep 2006 - Jul 2007

      Valier, MT 59486 Assist customers with banking needs, balance cash drawer, answer phones, and process night deposits.

    • United States
    • Retail Apparel and Fashion
    • Sales Clerk
      • Sep 2006 - Jul 2007

      Valier, MT 59486 Customer service, cashier, assist with screen printing, oversee embroidery machines, answer phones, clean, and help with coffee bar.

    • Interim Tech Prep Coordinator
      • Oct 2006 - Jun 2007

      (North Central Montana Region, Great Falls, MT) P.O. Box 20320 Helena, MT 59620 Accomplishments: • Close-out final year of regional Montana Tech Prep grant obligations • Collaboration with teachers and college professors to assess coursework for transfer of eligible credits from high school to college • Hosted work meetings by subject area with a variety of instructors both in secondary and post-secondary education finalizing transfer agreements • Data collection and year end analytical reporting fulfilling a Federal grant obligation

    • Carl Perkins Grant Assistant
      • Mar 2002 - Aug 2006

      2100 16th Ave. S., Great Falls, MT 59405 Data entry and database management, accountability reporting, manage learning center tutors, and maintain learning center webpage. Accomplishments: • Trained grant assistants across Montana for importing and exporting consistent student data for year-end reporting • Invited to participate at the Office of the Commissioner of Higher Education to read, score, and evaluate one-time small grant applications

Education

  • The University of Montana - College of Business
    Bachelor's degree, Management Information Systems
    2015 - 2017
  • Montana State University - Great Falls College of Technology
    Associate of Applied Science, Computer Technology - Web Development
    1998 - 2003

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