Cynthia Cole-Heiss
Legal Aid Coordinator at African Community Center DC Metro- Claim this Profile
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Bio
Experience
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African Community Center DC Metro
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United States
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Non-profit Organizations
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1 - 100 Employee
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Legal Aid Coordinator
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Sep 2022 - Present
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AsylumWorks
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United States
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Individual and Family Services
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1 - 100 Employee
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Community Program Coordinator
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Aug 2021 - Aug 2022
At AsylumWorks, I built opportunities for asylum seeking members of the LGBTQ+ community, client advocates, and families with children to come together and build meaningful relationships. I conducted program intakes to asses the needs of clients and use the information to develop and execute enriching community activities such as monthly dinners with our LGBTQ+ support group, an annual Thanksgiving celebration, and monthly field trips with families. In addition to community programming, I oversaw all aspects of volunteer recruitment, orientations. Show less
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Intern
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Jan 2021 - May 2021
As an intern for the Washtenaw Congregational Sanctuary's Steering Team, I researched and coordinated advocacy related to immigration policy issues being pursued by the organization and other affiliated groups, curated and executed monthly newsletters, assisted with fundraising follow ups and thank you letters, and coordinated communication and outreach to outside congregations. As an intern for the Washtenaw Congregational Sanctuary's Steering Team, I researched and coordinated advocacy related to immigration policy issues being pursued by the organization and other affiliated groups, curated and executed monthly newsletters, assisted with fundraising follow ups and thank you letters, and coordinated communication and outreach to outside congregations.
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City of Ann Arbor
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United States
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Government Administration
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400 - 500 Employee
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Manager
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Jun 2019 - Aug 2019
As a manager of City of Ann Arbor's largest public pool, I was directly responsible for the operation of the facility which included supervising employees, handling deposits, making cash-outs, answering citizen complaints and working to resolve conflict, and ensuring that there was a positive, safe environment for our staff and patrons.
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Lifeguard and Swim Instructor
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May 2015 - Aug 2019
Ensured the safety and well-being of patrons; enforced established pool rules and regulations; secured and cleaned pool area at close; helped organize family fun and other pool activities.
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Receptionist
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Sep 2018 - Jun 2019
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Student Caller
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Jan 2018 - May 2018
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Education
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John Carroll University
Bachelor of Arts - BA, Peace Studies and Conflict Resolution -
Pontifical Urbaniana University
Italian Studies -
Chelsea High School