Cynthia Byrd-Clay
PBX Switchboard Operator/Administrative Office Support at Verdugo Hills Hospital- Claim this Profile
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Bio
Experience
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Verdugo Hills Hospital
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Information Technology & Services
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1 - 100 Employee
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PBX Switchboard Operator/Administrative Office Support
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Jun 2004 - Present
* Routing incoming and outgoing calls, paging for emergency codes & in-house personnel using overhead paging system & 2-way radios * Patient front desk admitting registration* Verified and obtained authorizations from insurance companies * Supervised and trained employees * Various clerical duties (copying, filing records and reading memos) * Routing incoming and outgoing calls, paging for emergency codes & in-house personnel using overhead paging system & 2-way radios * Patient front desk admitting registration* Verified and obtained authorizations from insurance companies * Supervised and trained employees * Various clerical duties (copying, filing records and reading memos)
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Don Jagoda Associates
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United States
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Advertising Services
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1 - 100 Employee
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Part time Administrative Office Support/Assistant Account Executive
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Nov 2010 - Jan 2012
* Providing necessary assistance for various advertising operations and work requests* Contacting & notifying winners of promotions, sweepstakes, and prizes * Preparing and tracking legal affidavits for delivery to winners * Inputting, editing, detecting, updating, and correcting demographic errors in the database * Various clerical duties (phones, filing, stocking, shipping, etc) * Providing necessary assistance for various advertising operations and work requests* Contacting & notifying winners of promotions, sweepstakes, and prizes * Preparing and tracking legal affidavits for delivery to winners * Inputting, editing, detecting, updating, and correcting demographic errors in the database * Various clerical duties (phones, filing, stocking, shipping, etc)
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Renaissance Arts Academy
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United States
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1 - 100 Employee
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Part time Data Entry Clerk
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Nov 2007 - Jul 2010
* Collecting, inputting, editing student scores and database * Detecting and correcting errors* Contacting parents and schools for updated information * Generating transcripts, entering data for envelopes, labels, form letters, and correspondences, formatting and producing documents * Clerical duties (answering phones, copying, filing records and reading assignments) * Collecting, inputting, editing student scores and database * Detecting and correcting errors* Contacting parents and schools for updated information * Generating transcripts, entering data for envelopes, labels, form letters, and correspondences, formatting and producing documents * Clerical duties (answering phones, copying, filing records and reading assignments)
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Mount Sinai Memorial Parks & Mortuaries
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United States
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Individual and Family Services
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1 - 100 Employee
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PBX Switchboard Operator
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Feb 2006 - Feb 2007
* Routing incoming & outgoing calls to the appropriate personnel & departments* Sorting incoming & outgoing mail, researching, coordinating* Finalizing complex assignments for co-workers when projects developed * Routing incoming & outgoing calls to the appropriate personnel & departments* Sorting incoming & outgoing mail, researching, coordinating* Finalizing complex assignments for co-workers when projects developed
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Administrative Office Support
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2003 - 2007
Wells Fargo (3-time call back),Screen Actors Guild (3-time call back,Kaiser Permanente (4-time call back)Aptium Oncology Wells Fargo (3-time call back),Screen Actors Guild (3-time call back,Kaiser Permanente (4-time call back)Aptium Oncology
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Medical Staff Services Assistant, Patient Service Rep
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Nov 2003 - Jun 2004
Assignments at Community & Mission Hospitals of Huntington Park and Verdugo Hills Hospital* Assembled, filed, mailed, copied, faxed Doctor's credential files, sorted mail* Patient front desk admitting registration, verified insurances * Supervised and trained employees Assignments at Community & Mission Hospitals of Huntington Park and Verdugo Hills Hospital* Assembled, filed, mailed, copied, faxed Doctor's credential files, sorted mail* Patient front desk admitting registration, verified insurances * Supervised and trained employees
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Multi-Specialty Practice Transcriptionist/Medical Receptionist
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Sep 2000 - Jul 2003
* Transcribed, read & edited medical and narrative reports* Answered phones & provided detailed messages to the physicians* Scheduled and confirmed appointments, sorted mail* Provided chart and medical records maintenance including copying and mailing the records to the appropriate offices * Assisted doctor with patients in exam rooms* Obtained authorizations from insurances companies andpharmacies* Trained & supervised employees * Transcribed, read & edited medical and narrative reports* Answered phones & provided detailed messages to the physicians* Scheduled and confirmed appointments, sorted mail* Provided chart and medical records maintenance including copying and mailing the records to the appropriate offices * Assisted doctor with patients in exam rooms* Obtained authorizations from insurances companies andpharmacies* Trained & supervised employees
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Education
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Allied Business Schools, Laguna Hills, CA
Certificate of Completion, Medical Terminology/Transcription -
SUNY Binghamton