Cynthia Awagu
Account Manager at Lenco ∙ Banking & Expense Management built for African businesses- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
Experience
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Lenco (YC W22)
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Nigeria
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Financial Services
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1 - 100 Employee
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Account Manager
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Jun 2021 - Present
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OGA web surf limited (OGA Hotels/Halls)
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Lagos, Nigeria
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Operations Supervisor
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Jul 2019 - Jan 2022
• Supervision of staffs working with OGA hall and hotels to ensure maximum productivity • Ensuring the Company achieves its core KPI by Marketing the Venue and Ensuring that both Hotel and Hall meets company standard to achieve customer satisfaction. • Training of staff of Both Hotel and Hall on their daily duty with Focus on customer satisfaction • Supervision of staffs working with OGA hall and hotels to ensure maximum productivity • Ensuring the Company achieves its core KPI by Marketing the Venue and Ensuring that both Hotel and Hall meets company standard to achieve customer satisfaction. • Training of staff of Both Hotel and Hall on their daily duty with Focus on customer satisfaction
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Sales Customer Support
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Nov 2016 - Jul 2019
• Oversees department to improve sales and performance • Training and Supervising of all staff under my department. • Resolving conflict arising with clients request and use of venues. • Handle client’s requests on all mediums which include; live chat, Whatsapp, call, online request and email. • Manage venue options for clients and marketing of each of this venue option to the Client, • Oversees department to improve sales and performance • Training and Supervising of all staff under my department. • Resolving conflict arising with clients request and use of venues. • Handle client’s requests on all mediums which include; live chat, Whatsapp, call, online request and email. • Manage venue options for clients and marketing of each of this venue option to the Client,
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Gilbert Nwanna & Partners in Nigeria
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Anambra State
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Real Estate Agent
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Jan 2012 - Dec 2012
Student work experience Assisting the Property manager in general routine property management around Awka. Maintaining proper property records and carrying out property valuation reports. Student work experience Assisting the Property manager in general routine property management around Awka. Maintaining proper property records and carrying out property valuation reports.
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Education
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Federal Polytechnic Nekede, Owerri
Higher National Diploma Estate Management, Real Estate