Experience

Blue Bottle Coffee

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Assistant Cafe Leader

  • Mar 2020 - Present

  - Onboard new hires – educate and train them on reaching and maintaining products at company standards- Strategize with café staff and pertinent teams on how to use customer feedback to enhance our products - Form genuine relationships with customers as well as with other teams within our own company in order to understand larger picture and find more efficient solutions to any roadblocks that come up- Stay attentive to customer needs – the ability break down complex topics into more concise language without judgment is essential to building trust and promoting lasting loyalty to our brand Show less

• Senior Barista

  • Oct 2018 - Mar 2020

  - Attended sessions with our training department to discuss parameters for upcoming single origin coffee offerings- Attended lectures on industry sustainability and other problems facing coffee farmers- Held interactive presentations with staff on subjects such as palate development and different brew methods

• Barista

  • Aug 2017 - Oct 2018

  - Assisted with training new hires on espresso and drip calibration, specific Blue Bottle brewing methods, preparation of food offerings, retail offerings and hospitality procedures- Regularly attended education sessions with head roaster (sessions have included blend comparisons, roast date comparisons, and sensory palate development)- Regularly attended Counter Culture Coffee Tastings at Ten (sessions have included coffee processing, signature beverage tastings and coffee supply chain discussions)- General cafe operations and maintenance Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Interim Production Supervisor, Site Coordinators

  • Dec 2016 - Jul 2017

  ● Communicate with Seattle, LA and NY merchants to resolve issues (such as dead stock) to increase revenueo We work to make sure all available inventory in an event is live and has a chance to sell through. If an event is worth 30K, but only 20K is showing as available to customers, we want to make sure we get all 30K available or figure out if the extra 10K will be running at a later date.● Work with our member care team to resolve discrepancies such as warehouse mislabels or image & copy issueso At times, we have a style that appears to be correct on our site but is mislabeled at the warehouse. In these cases, we have the warehouse team check all units on hand. Then, they manually update all incorrect units so our customers will receive the correct item.o Inversely, sometimes styles are showing incorrectly on the site. We verify stock with warehouse and then coordinate with image and copy teams to make sure our site is true to the product. ● Edit & approve team sales before they launch● Review operating practices, determine where improvements can be made and work to implement changeso For example, I created a write up of how to research certain styles to make it easier to data team to determine if a new sku should be created or linked to an existing sku● Provide guidance and training to support team Show less

• Senior Site Coordinator

  • Jan 2016 - Dec 2016

  ● Edited & approved team members’ sales before they went live on Hautelook & Nordstromrack.com● Assisted with approval of full line transfer sales (inventory from Nordstrom.com to be sold on Nordstromrack.com)● Assigned daily goals for the Site Coordinator team & walked them through any roadblocks

• Production Coordinator

  • Jul 2014 - Jan 2016

  • Proof 3-7 upcoming sales per day “through the eyes of the consumer” to find and resolve discrepancies before events launch• Coordinate with Digital Imaging, Copy, Data and Photo Studio departments• One of two Production Coordinators that overlooked the team’s next day events (approx. 60-70 per day) to catch any missed discrepancies and have them resolved before event goes live• Train new employees & created employee training documents



Pistol x Stamen

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Executive

  • Oct 2013 - Jul 2014

  • Managed fashion and lifestyle accounts • Assisted with organization and execution of press events • Pitched local and national editors • Promoted brands for television/films • Supported stylists and talent in pulls for major events • Monitored showroom samples • Supervised interns • Managed fashion and lifestyle accounts • Assisted with organization and execution of press events • Pitched local and national editors • Promoted brands for television/films • Supported stylists and talent in pulls for major events • Monitored showroom samples • Supervised interns



UNICEF USA

• United States
• Non-profit Organizations
• 700 & Above Employee

• UNICEF Campus Initiative National Council Member

  • Aug 2012 - Aug 2013

  • One of six student UNICEF Campus Initiative club leaders throughout the country • Advocated for the UNICEF Campus Initiative through social media, emails, and videos • Acted as a resource for campus leaders along the West Coast and Puerto Rico • One of six student UNICEF Campus Initiative club leaders throughout the country • Advocated for the UNICEF Campus Initiative through social media, emails, and videos • Acted as a resource for campus leaders along the West Coast and Puerto Rico