Experience

Vector97 (formerly Refuse Specialists)

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Manager of Vendor Management Department

  • Jan 2019 - Present

  Serve as a departmental lead managing multiple analysts. Operate in a system to improve and maintain business relationships, stay connected to customers, streamline processes, and improve profitability. Consistently drive the business forward through 'Go Digital' initiatives and development of daily operational programs that produce organizational objectives that drive efficiency and bottom line impacts. Manage employee activities, prioritize business objectives, and provide suitable resources. Establish, implement, and oversee business and process strategies that align with core values and mission. Serve as a subject matter expert and liaison between clients, vendors/haulers, and various internal teams. This role encapsulates similar responsibilities to the Senior Analyst role in Vendor Management description (please reference below for details) in addition to further managerial responsibilities.

• Senior Analyst - Vendor Management

  • Jun 2015 - Jan 2019

  Subject matter expert serving in a cross-functional role between various internal departments, clients, and haulers/vendors. Collaborate with negotiators to determine contract pricing and act as a liaison with clients and vendors to ensure all requirements are met. I performed extensive research of the history of contracts to ensure different departments have the information needed once contracts are fully executed. Followed client through the customer life cycle by executing contracts, validating signatures, and communicating with account manager/executives on billing issues pertaining to contracts.This role also provided a data audit and validation function between contracts and the internal source systems. I utilized a variety of programs, including internal proprietary software, Sale Force, and extensive use of AdobePro and Microsoft Office. In addition to the use and development of various business templates, I created an extensive, dynamic process for contract workflow that allowed the vendor management business area to increase efficiency, standardization, and customer centricity in a way that promotes company loyalty and enhances bottom line impacts.

• Operations Analyst

  • Jan 2014 - Jun 2015

  Established a process to collect missing invoices, trace them through the customer lifecycle, and ensure accurate, efficient delivery of invoices to clients. Also responsible for billing, client/vendor communications, and maintaining a detailed, dynamic contract/client tracking system.

• Operations Analyst

  • May 2013 - Jan 2014



Aura Skincare &

• Inventory Control Manager

  • Mar 2005 - Jan 2019

  Responsible for organizing and delegating employee tasks, coordinating transfer and delivery schedules, product ordering, managing supply-chain and distribution, systematizing across multiple salon-partner locations, and auditing inventory. Responsible for organizing and delegating employee tasks, coordinating transfer and delivery schedules, product ordering, managing supply-chain and distribution, systematizing across multiple salon-partner locations, and auditing inventory.