Experience

Calcasieu Parish School Board

• SER Data

  • May 2005 - Present

  Managed data for 6,000+ Special Ed students ensuring federal and state compliance. Data deadlines, monthly compliance, and reporting to upper management. Great communication skills. Streamlined many processes. Progressive thinker. Teamwork advocate!



Xspedius Communications

• Help Desk Supervisor

  • May 2000 - Apr 2003

  Implemented Help Desk from the beginning stages; design, strategies, processes, Wrote Policy Manuel. Wrote Procedures manual. Supervised 2 technicians and 1 inventory clerk.



Sasol North America Inc (previously Vista Chemicals)

• Training Coordinator

  • Mar 1990 - Jul 1999

  Developed, designed and implemented Computer Based Training. Vital part in designing Electronic Data Management System. Conducted company-wide training on electronic data management system. Wrote procedures. Part of ISO 9000 implementation team. Instrumental in maintaining re-certification. ISO Auditor. Maintained OSHA procedures.