Cybil Regina Richmond

Diversity, Equity & Inclusion Consultant | Assistant Strategy Writer at Carter Development Group
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Contact Information
us****@****om
(386) 825-5501
Location
Jackson, Mississippi, United States, US

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5.0

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Matt Anderson

I had the pleasure of having Cybil as one of my direct reports. Cybil is not afraid to speak up and voice her well educated opinion. As a manager, I appreciated her input every time. She’s incredibly smart, adaptable, flexible, professional, and a fast learner. She had a lot of wild things thrown her way in the short time she was with Oracle Health. She was hired right as we were acquired and that was a rough time for all of us. She managed to navigate the rough waters while also placing herself as one of our strongest new associates. She’s an asset to any team, you’d be lucky to have her!

Renee Tong

I enjoyed working with Cybil throughout the recruitment process. Cybil has always been a pleasure to work with, and her fantastic attitude is unmatched. She brings passion and commitment to everything she does, and I know her next employer will be just as impressed with her and her skill set.

Chiquita W.

I am thrilled to have the opportunity to provide a recommendation for Cybil, a remarkable coworker and a professional in general. I had the privilege of working closely with Cybil at Oracle Cerner, and I cannot emphasize enough the positive impact she had on our team and our projects. Cybil's dedication to her role as a federal learning specialist is unparalleled. She consistently demonstrated a deep understanding of the subject matter and a genuine passion for facilitating effective learning experiences. Her expertise in instructional design, curriculum development, and learning technologies brought immense value to our team's initiatives. What truly sets Cybil apart is her remarkable ability to tailor learning solutions to the needs of diverse audiences. She possesses an innate talent for connecting with learners and creating engaging training materials that resonate with them. Whether it was designing interactive e-learning modules or delivering impactful in-person workshops, Cybil's presentations were always thoughtfully crafted and expertly delivered. Working with Cybil was an absolute pleasure. She is not only a highly skilled professional but also an incredible team player. She consistently demonstrated a positive attitude, collaborative spirit, and a genuine desire to support her colleagues. Cybil's strong communication skills, both written and verbal, allowed her to effectively convey complex information and foster a positive learning environment for everyone involved. In addition to her technical expertise, Cybil's exceptional organizational skills ensured that projects were completed on time and with the utmost attention to detail. She has an incredible ability to juggle multiple tasks simultaneously, all while maintaining a high standard of quality. I wholeheartedly recommend Cybil as a federal learning specialist. Her passion, expertise, and dedication make her an invaluable asset to any team or organization. If you have the opportunity to work with Cybil, I am confident that you will witness firsthand her exceptional abilities and the positive impact she brings to the table. Please feel free to reach out to me if you have any further questions or would like to discuss Cybil's qualifications in more detail. I am more than happy to provide additional information.

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    Jul, 2023
    - Nov, 2024
  • Articulate 360: Interactive Learning
    LinkedIn
    May, 2023
    - Nov, 2024
  • Cert Prep: Adobe Captivate Specialist
    LinkedIn
    May, 2023
    - Nov, 2024
  • Instructional Design Essentials: Models of ID
    LinkedIn
    May, 2023
    - Nov, 2024
  • Instructional Design: Adult Learners
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Workshop Facilitation
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Becoming an Ally to All
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Communicating about Culturally Sensitive Issues
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Diversity, Equity, Inclusion, and Belonging for All
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Diversity, Inclusion, and Belonging for All
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Equity First: The Path to Inclusion and Belonging
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • The Future of Workplace Learning
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Inclusive Mindset
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Unlocking Authentic Communication in a Culturally-Diverse Workplace
    LinkedIn
    Aug, 2022
    - Nov, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Diversity, Equity & Inclusion Consultant | Assistant Strategy Writer
      • Aug 2023 - Present

      • Review and provide recommendations for updating policies, procedures, and practices to ensure they align with DEI principles and promote a more inclusive workplace culture • Design and deliver training programs and workshops for employees and leadership teams • Review and provide recommendations for updating policies, procedures, and practices to ensure they align with DEI principles and promote a more inclusive workplace culture • Design and deliver training programs and workshops for employees and leadership teams

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Federal Learning | Implementation/Adoption Specialist
      • Jan 2023 - Jun 2023

      • Delivered customer-facing documentation including training curriculum, deliverables, standard methodologies • Assist the upgrade team to ensure software upgrades and replacements are implemented efficiently and serve as liaison between customer and technical support as needed • Use adult learning principles to design and develop training materials, resources, and content tailored to the specific needs of federal clients, including creating presentations, training manuals, e-learning modules, and other educational materials • Conduct training sessions, workshops, and presentations for federal clients and end-users delivered in-person, virtually, or through other training platforms • Collaborate closely with federal clients to understand their training needs and requirements, build relationships, and communicate effectively to ensure the successful implementation of training programs • Develop a deep understanding of Oracle's healthcare software solutions and services, becoming a subject matter expert in the features, functionalities, and best practices. • Assess the learning needs of federal clients and identify areas for improvement and tailor training programs to address specific challenges and objectives • Monitor and evaluate the effectiveness of training programs by collecting feedback and analyzing outcomes; making adjustments as needed to optimize training delivery • Manage training initiatives for federal clients, including scheduling, logistics, and coordination of training events • Work collaboratively with other teams, such as implementation, customer support, and product development, to ensure a cohesive and comprehensive approach to client training and support. • Acted as the liaison to clients for system requests/issues/problems and relating that information back to the internal teams. • Participated in go-live and post launch support and deployment activities Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Educational Consultant
      • Oct 2022 - Jan 2023

      • Implement best training practices and adult learning principles in the planning, creation, and personalization of training materials • Analyze data to measure progress and outcomes for 5 courses, providing reports and recommendations to stakeholders on ways to enhance the quality and effectiveness of instruction • Provide professional development to improve the efficacy of instructional methods • Assist in integrating technology into the learning and development process; provide training on the effective use of digital tools and resources Show less

    • United States
    • Primary and Secondary Education
    • Instructor
      • Aug 2021 - Oct 2022

      • Led the design, development, evaluation, pilot and delivery of new training materials through cross-curricular collaboration, resulting in a 20% increase in employee job satisfaction • Facilitated 30+ presentations weekly in face-to-face & virtual environments, using a Canvas to organize learning materials for 6 courses • Demonstrate initiative in recommending and implementing delivery and project management process improvements to manage problems, increase efficiency, and move learning delivery to the next level • Provided relevant data, timely feedback, learning materials, and resolutions to issues, to internal stakeholders with a 97% satisfaction rate • Provided professional development to improve the efficacy of instructional methods • Assisted in integrating technology into the learning and development process; provided training on the effective use of digital tools and resources • Draft, manage, and communicate in collaboration with school-wide teams; develop key messages to communicate and ensure policies, programs, and guidelines are followed by the team, managing exceptions, as needed Show less

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Product Training Specialist
      • Aug 2021 - Jul 2022

      • Provide guest-facing training to consumers on the different functionalities of all Apple products • Met and achieve sales metrics within the specialist role providing guests with a full solution experience, focusing on identifying needs, and achieving a 95% customer satisfaction rate • Establish effective knowledge, support, and best practices to move into a mentor role, providing opportunities to facilitate growth and development • Provide guest-facing training to consumers on the different functionalities of all Apple products • Met and achieve sales metrics within the specialist role providing guests with a full solution experience, focusing on identifying needs, and achieving a 95% customer satisfaction rate • Establish effective knowledge, support, and best practices to move into a mentor role, providing opportunities to facilitate growth and development

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Instructor
      • Aug 2017 - May 2021

      • Conducted needs assessments to identify barriers to learner progress; devised, recommended, and implemented solutions, increasing pass rate from 72% to 87% • Created presentations, training manuals, e-learning modules, and other educational materials using Microsoft Office Suite, Canva, Google Suite • Introduced the utilization of online tools and gamification software (technology integration) to streamline and optimize learning, data collection, and data analysis to 100 facilitators with 75% adoption • Managed resources and budgets to ensure the effective delivery of curriculum, programs, and processes • Managed training initiatives for including scheduling, logistics, and coordination of training events • Effectively collaborated with team members and stakeholders to maximize efficiency and version control • Manage, coach, and gather feedback and data from stakeholders, for Administration • Evaluate program goals and objectives, analyze data to develop, implement, and monitor process improvements to increase efficiency, and constantly moves learning to the next level Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Evaluator
      • Apr 2015 - Dec 2017

      • Deliver feedback daily for 10-20 adult earners based on every scoring event to promote adjustments in making learning and academic progress. • Leverage Subject Matter Expertise to develop and maintain assessments to improve learner goal attainment by 25%. • Deliver feedback daily for 10-20 adult earners based on every scoring event to promote adjustments in making learning and academic progress. • Leverage Subject Matter Expertise to develop and maintain assessments to improve learner goal attainment by 25%.

    • Education Administration Programs
    • 700 & Above Employee
    • Instructor
      • Apr 2014 - May 2015

      • Coordinate with the learning team to ensure delivery of training materials and other logistics for training are appropriate and in place • Mentor, coach, and support the success of junior team members within and across teams • Coordinate with the learning team to ensure delivery of training materials and other logistics for training are appropriate and in place • Mentor, coach, and support the success of junior team members within and across teams

    • United States
    • Education Administration Programs
    • 200 - 300 Employee
    • District Science Training Specialist
      • Jul 2012 - Jul 2014

      • Collaborate with the other departments to create and refine professional development trainings that ensures participants achieve the outcomes of the learning session • Manage resources and budgets to ensure the effective delivery of curriculum, programs, and processes • Develop engaging presentations for internal and external stakeholders • Analyze and interpreted district wide assessment data to yield a 20% increase in state test performance • Provide relevant data, timely feedback, learning materials, and resolutions to issues (behavioral or training) to internal stakeholders with a 97% satisfaction rate • Establish effective communication and engagement strategies with stakeholders by organizing workshops, meetings, and other events Show less

Education

  • Western Governors University
    Masters, Life Science Education
  • Delta State University
    Bachelor of Science, Secondary Education-Biology
  • Alcorn State University
    Biology/Health Science Major
  • Mississippi Delta Community College
    Associate of Arts, Biology

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