Christopher Vela

Information Technology Support Technician at Value Stream Systems
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Contact Information
Location
Medina, Ohio, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Japanese Elementary proficiency

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Bio

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Credentials

  • Network Security Pro
    TestOut Corporation
    Oct, 2018
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Support Technician
      • Sep 2016 - Present

      Currently acting as a systems support technician through managed services for clients. Responsible for the integrity of client networks and general inquiries. In addition to software-related implementations, hardware installations are also performed on-premise. These include client system upgrades, network system upgrades, software additions, and more. Knowledge of SaaS, system security, MSP procedures, and many other areas. Currently acting as a systems support technician through managed services for clients. Responsible for the integrity of client networks and general inquiries. In addition to software-related implementations, hardware installations are also performed on-premise. These include client system upgrades, network system upgrades, software additions, and more. Knowledge of SaaS, system security, MSP procedures, and many other areas.

    • Higher Education
    • 700 & Above Employee
    • Federal Work Study
      • Jun 2014 - Jul 2015

      Assisted the Systems Support Technician of school. Aided in repairing and maintaining internal systems, re-imaging classroom lab PCs, developed custom system scripts, and assisted students and instructors with a variety of needs. Acquired many valuable and essential work-related skills including communication, inventory sorting, infrastructure troubleshooting, development skills, and more. Assisted the Systems Support Technician of school. Aided in repairing and maintaining internal systems, re-imaging classroom lab PCs, developed custom system scripts, and assisted students and instructors with a variety of needs. Acquired many valuable and essential work-related skills including communication, inventory sorting, infrastructure troubleshooting, development skills, and more.

Education

  • Grantham University
    Bachelor of Science (BS), Management Information Systems, General
    2016 - 2019
  • ITT Technical Institute
    Associate of Arts and Sciences (AAS), Computer Software Engineering
    2013 - 2015
  • Medina High School
    General Studies, 3.49 GPA
    2010 - 2014

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