Associate Producer

• Jun 2021 - Present

QA Manager

• Aug 2018 - Jun 2021

As a QA manager at Kabam, I am responsible for overseeing the QA department and supporting the leads for each project. Working with the production team, I assist in creating and implementing new process workflows to improve our organization's capacity and output. - Assisting the production team in planning out the capacity for each release and ensuring the QA department can meet the planned goals for that release.- Planning out the QA department's capacity and headcount to ensure each project meets our company's targets.- Working with each QA team's Lead or Senior Analyst to ensure they are on track for what our department expects for each project and assisting them with solving any issues they might run into during any given product release.- Managing and mentoring members of the QA team to support them in their career growth within the company and helping them reach their career goals.- Helping to create and implement new JIRA processes to improve our company's workflows. Show less

QA Project Lead - Marvel Contest of Champions

• Mar 2014 - Aug 2018

As the QA Project lead supporting Marvel: Contest of Champions I've helped grow the QA team from a few QA testers into a full-fledged department with multiple disciplines. Supporting the live game, our team launches a new client update, and we push new content updated daily. I've helped improve our processes by creating new workflows for both QA and production, simplifying our JIRA processes, implementing original reporting flows to share more information with the team, and standardized our departments capacity tracking. Implementing these practices has improved the overall coverage of every project at Kabam and helped us better plan our department's capacity. - Manage a team of onsite and offsite testers; monitoring their progress and providing feedback on where their focus should be.- Help the production team create and implement new process and workflows to help improve our teams capacity and output.- Work with QA management to strengthen our department; everything from productivity, workflows, training, and team building.- Train all new hires and get them up to speed with our team's workflows and systems.- Create and maintain documentation for work capacity scope planning, wikis & confluence for knowledge sharing and QA reports for the production team.- Work with the leadership team to ensure client submission hit our deadlines- Send out daily and weekly updates to the production team for upcoming releases. Informing them of any potential issues or concerns form the QA department. Show less

Senior QA/Dev Support - Unannounced Xbox One Game

• Apr 2013 - Feb 2014

Senior QA Tester on the QA/Dev support team at Blacktusk Vancouver. I was working on an unannounced project for the Xbox One. - Working closely with the multiple scrums in meeting milestone goals and adding new features of the game. - Attended production meetings to get an idea of when new features and assets would be implemented to help the rest of the QA gameplay team plan out test plans and models. - Assisting the Infrastructure team in rolling out updates to the Unreal engine. Including new features and tools and integration of new code from Epic. - Working closely with scrums to ensure they meet their goals and that the content they deliver meets the standards for the project. Show less

Senior Tester - Embedded Gameplay QA

• Sep 2012 - Apr 2013

As a Senior Tester for the Content Team for Dragon Age 3: Inquisition during preproduction; my focus was working with the gameplay team, covering mechanics and combat across multiple platforms (Xbox, PlayStation, and PC) - Working closely with the gameplay team to help with implementing new features of the game and ensure we were meeting milestone goals. - - Responsible for testing all of the combat and gameplay features before they are implemented in the game using the FrostBite engine and reporting any bugs found in gameplay. - Attended production and milestone meetings with the gameplay team to get an idea of when new features and assets would be implemented to help the rest of the QA gameplay team plan out test plans and models. - Kept the gameplay QA team organized and focused on daily tasks required by the production team to meet milestone/production goals Show less

Prototype 2 - QA Tester - Combat & Gameplay

• Oct 2010 - Jun 2012

Worked as the senior combat & gameplay tester at Radical Entertainment on Prototype2 across multiple platforms (Xbox360, PS3, PC). - Assisted marketing team with the acquisition of video assets used for in-house demos and promotional material. - Worked closely with the combat and core gameplay team in meeting milestone goals and implementing new features of the game. Responsible for ensuring testing of all of the combat features, working on progression. - Attended production meetings to help plan out when combat features would be implemented in the game. - Responsible for organizing and implementing smoke tests to ensure a consistent, high-quality build was passed to our external testing teams. - Directed the QA team on mission-specific tasks and tracked down members of the development team to address any issues. - Created and implemented all test scripts and checklists for the combat and core gameplay features. I was tasked with keeping the QA team organized and focused on daily tasks required by the production team. Highlights: - Travelled to England with the production team to showcase Prototype 2 for the media and fans. Show less

QA - Quality assurance

• Sep 2009 - Oct 2010

- Worked with a small team to successfully test and launch new games, including Skate 3, FIFA10, Army of Two: the 40th day and NHL11. - Performed technical testing and provided qualitative feedback on multiple titles. Tracked and planned test cycle results; reported findings to developers. Highlighted issues blocking testing and identified high-risk projects areas. Managed DevTrack bug assignments, tracked issue progress and regressed bugs to verify fixes. - Performed multiple daily builds of new content, carried out smoke tests and scheduled and ad-hoc testing. Discovered new bugs; submitted detailed bug reports with reproduction steps. Performed weekly pre-submission test passes to ensure a consistently high-quality build. Show less