Curtis Potter

Director of Operations at JW Marriott Edmonton ICE District
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Location
Edmonton, Alberta, Canada, CA

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Richard Knack

Curtis was GREAT to work with in Edmonton at the Marriott.

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Credentials

  • Duolingo Proficiency Exam in English: Expert
    Duolingo
    Sep, 2014
    - Sep, 2024

Experience

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Director of Operations
      • Oct 2023 - Present

    • Senior Operations Manager
      • Nov 2021 - Oct 2023

    • Assistant Operations Manager
      • Mar 2021 - Feb 2022

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Director Of Rooms
      • Jul 2019 - Mar 2021
    • United States
    • Hospitality
    • 700 & Above Employee
    • Rooms Manager, Operations Support Resources - Americas
      • Jun 2016 - Jul 2019

      Within Marriott's Continent Lodging Services - Americas organization, Operations Support Resources offers a comprehensive, sustainable and flexible team of operations managers who deploy into task force assignments based on properties’ management vacancies and short-term staffing needs. While on assignment, team members foster operational excellence by providing technical and business acumen, sharing best practices, encouraging associate training, serving as subject-matter experts for continent… Show more Within Marriott's Continent Lodging Services - Americas organization, Operations Support Resources offers a comprehensive, sustainable and flexible team of operations managers who deploy into task force assignments based on properties’ management vacancies and short-term staffing needs. While on assignment, team members foster operational excellence by providing technical and business acumen, sharing best practices, encouraging associate training, serving as subject-matter experts for continent and brand initiatives. Brands Supported: - JW - MHRS - Delta - Four Points by Sheraton - Westin - Autograph Collection - Fairfield Inn & Suites - Sheraton Hotels - Marriott Marquis Support Provided in the Following Capacities: - Assistant General Manager - Front Office Manager - Executive Housekeeper - Pre-opening Manager - Conversion Manager - Trainer - De-flagging Piloted the SOAR (Sustainable Operations Assessment Resources) program in 2016

    • Operations Manager - Rooms (Housekeeping)
      • Aug 2015 - Jun 2016

    • Assistant Operations Manager - Rooms (Front Office)
      • Oct 2013 - Aug 2015

Education

  • MacEwan University
    Bachelor of Arts (B.A.), English Literature & Philosophy
    2008 - 2011

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