Senior Medical Writer

• May 2023 - Present

Medical Writer

• Jul 2022 - Present

Associate Medical Writer

• Mar 2021 - Present

Medical Communications Trainee

• Mar 2021 - Present

Sales and Administration Manager

• Apr 2019 - Sep 2019

• Led complex and lengthy administration process for an average of 20 clients to generate revenue. • Created a written training programme that did not exist when I began thereby creating more hours for the company to generate sales. • Optionally research current economical landscape in order to provide up-to-date knowledge to clients. Personal achievement: Managing all clients, paperwork and new business when the other manager left the role. • Led complex and lengthy administration process for an average of 20 clients to generate revenue. • Created a written training programme that did not exist when I began thereby creating more hours for the company to generate sales. • Optionally research current economical landscape in order to provide up-to-date knowledge to clients. Personal achievement: Managing all clients, paperwork and new business when the other manager left the role.

Supervisor

• Oct 2018 - Dec 2018

Personal achievement: Due to exceptional listening and management skills, as well as a deep understanding of the role, I was the only visa-holder to be promoted to supervisor.

Customer Service Representative

• Apr 2018 - Dec 2018

• Similar to previous customer service role, I expanded on verbal and written communication ability.

Customer Service Representative

• Jan 2016 - Jan 2017

• This role helped me gain key listening, written and problem-solving skills to manage high-stress/risk scenarios. • I won multiple awards in verbal skills and hitting targets. Additionally, I regularly received 5-star feedback reviews from customers which generated revenue for the business. Personal achievement: This role gave me the ability to help at-risk people by using creativity and ingenuity to provide necessities. • This role helped me gain key listening, written and problem-solving skills to manage high-stress/risk scenarios. • I won multiple awards in verbal skills and hitting targets. Additionally, I regularly received 5-star feedback reviews from customers which generated revenue for the business. Personal achievement: This role gave me the ability to help at-risk people by using creativity and ingenuity to provide necessities.

Psychology Research Assistant

• Jun 2015 - Dec 2015

• Attended counselling session with patients and created personal plans with the psychologist.• Researched the needs/wants of patients and communicated this to psychologists and members of the company resulting in the generation of a new job role.

Activity Coordinator

• Jun 2015 - Dec 2015

Personal Achievement: Intuitively created new job role to adhere to the needs of the patients.