Experience

My Irish Cousin
• Ireland
• Sightseeing Transportation
• 1 - 100 Employee
• Sales Business Development

  • Jun 2023 - Present


Allways Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Travel Agent

  • Jul 2022 - Dec 2022

  Allways Travel is a Travel Agency based in Dublin. The company continues to grow due to the relationships built with clients over the years. They provide knowledgeable and professional service to new and returning customers. My role consists of: • Understanding and researching the different demographics in order to sell the correct travel package to them • Assisting the development of new creative ideas to allow us to market efficiently by communicating with managers • Cross checking travel documentations to ensure the travel plans are correct for the clients • Inputting sales figures into systems such as Boss and Concord • Marketing travel products to customers by formatting a package holiday and displaying it in the window to suit the different demographics - E.g. Legoland Windsor Holiday is displayed lower down in the window for children to see, and is beside 'This Month's Optical Illusion' to draw the attention to this demographic • Using the Microsoft Office 365 Software daily • Manage data regularly in Excel. • Keep records and reports up to date. Skills established and improved on: • Rapport building • Communication Skills • Selling intangible products • Attention to detail - especially figures • Administration skills Show less



Arnotts

• Ireland
• Retail
• 200 - 300 Employee

• Retail Specialist

  • Oct 2021 - Jan 2022

  Arnotts at Christmas is an experience for both customers and staff. It is an important time of year for the company and it can be competitive. My role consisted of: • Providing high quality customer service to new and returning customers of the Brown Thomas Group • Liaising with managers of the Menswear Team to ensure the department were reaching the sales figures • Replenishing the sales floor so the correct amount of stock was displayed • Visual Merchandising of promotional brands to increase sales on the products Skills established and improved on: • Attention to detail • Confidence • Teamwork • Communication • Time Management Show less


Oasis
• United States
• Internet Publishing
• 1 - 100 Employee
• Destination Coordinator

  • Jan 2021 - Mar 2021


Ipsos MRBI

• Telephone Interviewer

  • Oct 2019 - Jan 2021

  Ireland's longest established and leading public opinion company, Ipsos MRBI, is part of the Ipsos Research Group and is a consumer and business research company. My role consists of: • Contacting members of the public by telephone • Reading questions to individuals without any errors • Achieving targets set by management on each job • Recording the respondents answer into the CATI system accurately and efficiently Skills established and improved on: • Skill Persuasion • Listening and writing skill to accurately record data • Verbal communication • Teamwork • Self-motivation • Customer service • Time management • Patience • IT Show less



Irish Horizons International Conference & Incentive

• Ireland
• Travel Arrangements
• 1 - 100 Employee

• Work Placement

  • Feb 2020 - Mar 2020

  Irish Horizons is a Destination Management Company and Professional Conference Organiser based in Dublin. It is part of Tour Partner Group Meetings & Incentives which incorporates ExperiencEngland and Experience Scotland. My role consisted of: • Learning the process of arranging meeting trips for incoming groups • Interacting with suppliers such as Titanic Belfast • Editing Powerpoint presentations into a new layout for clients Skills established and improved on: • Verbal and written communication • Teamwork • Organisational ability • IT Show less



SuperValue

• Netherlands
• Software Development

• Retail Sales Specialist

  • Mar 2019 - Oct 2019

  SuperValu is part of the Musgrave Group, Ireland's largest grocery and food distributor. They have been operating and supporting Irish food producers for over 30 years. My role consisted of: • Providing excellent customer service and handling customers queries • Responsible for cash management and reconciliation of tills • Carried out induction and training of junior staff Skills established and improved on: • Basic literacy and numeracy • Customer service skills • Product knowledge • Communication skills • Flexibility • Stamina Show less

• Santa Elf

  • Nov 2018 - Dec 2018


Camp Laurel South

• United States
• Recreational Facilities
• 1 - 100 Employee

• Summer Camp Counselor

  • Jun 2018 - Aug 2018

  Camp Laurel South is a traditional summer camp for children between the ages of 7-16. It is one of the most prestigious, well-respected camps in the United States. Their goal is to provide an unforgettable summer for campers and allow them to approach the future with courage, confidence and a feeling of self-worth. My role consisted of: • Acting as a leader for a group of children by staying in a cabin with them, bringing to activities, meals and day trips • Being part of a team who organised various activities for an hour-long period every day • Deputising different roles, as and when required Skills established and improved on: • Leadership • Teamwork • Organisational ability • Communication skills • Patience • Problem solving • Stamina Show less



Cassidy Travel

• Ireland
• Travel Arrangements
• 1 - 100 Employee

• Work Placement

  • Jan 2018 - Feb 2018

  Cassidy Travel was established in 1985 and is one of Ireland's leading travel agencies. They create and arrange holiday experiences for all types, from families to couples to groups and more. My role consisted of: • Calling and securing payments from clients and completing their booking forms • Organising the travel brochures and choosing suitable ones to meet clients requests • Assisting clients on different holiday options • Applying theory to practice Skills established and improved on: • Customer service skills • Administration skills • Communication skills • Insight into the industry Show less


The SPAR Group Ltd
• Retail Sales Specialist

  • Mar 2017 - Oct 2017