Contract Analyst, Supplier Relationship Management

• Jun 2022 - Present

○ Managed Facilities and Operations portfolio consisting of over $100M annual supplier spend ○ Received spend reports, cleaned and processed reports ○ Managed data quality and reporting ○ Analyzed price proposals from suppliers and gave recommendation whether to accept/reject the proposal ○ Forecasted sales for the upcoming year/period based on historical sales and other factors ○ Researched the market/competitor offerings as part of analysis ○ Engaged suppliers to adhere to supplier contract and obligations ○ Participated in supplier orientations, business reviews, debrief meetings Show less

Customer Service Representative

• 2021 - 2021

Program Administrator

• 2020 - 2020

Senior Portfolio Lead, Project Management Office, Technology

• Dec 2018 - Oct 2019

○ Managed the enterprise’s Big Data portfolio which had 40+ new intake requests/month○ Facilitated project status meetings with business and technology stakeholders to engage partners and gather requirements○ Coordinated and consolidated project cost estimates using Microsoft Excel so management can make a decision to proceed with or cancel project○ Created and presented decks for the portfolio biweekly and answered inquiries to bridge understanding and communication○ Developed the intake process by making recommendations and testing to improve quality of service○ Data management and organization of SharePoint files and artifacts so they can be retrieved by users easily Show less

Expense Management Analyst, Vendor Management Operations

• Nov 2017 - Nov 2018

○ Managed a $500K annual budget for the Enterprise’s Mobility Program while providing service to 1000+ clients on account○ Investigated and resolved client inquiries relating to billing, account, and plan changes to ensure client satisfaction○ Prepared monthly financial statements including expenses, inventory counts, and insight analysis○ Prepared journal entries at the end of the month to balance financial statements○ Performed vendor governance to ensure vendor's services adhered to SLA and contract Show less

Billing Coordinator, Vendor Management Operations

• Aug 2014 - Nov 2017

○ Held roles in several team functions: Billing, Inventory Management, Procurement, thus gaining a unique Procurement experience○ Prepared account reconciliations to maintain good standing status○ Coordinated with Accounts Payable team to ensure accurate and timely payment of invoices○ Collaborated with vendors in the procurement and delivery of telecommunication devices○ Improved a process in the Ordering System resulting in 2.5 hours saved per month for the team○ Created SOP documentation for a procurement position, reducing training time by over 50% Show less

Project Financial Analyst

• Sep 2013 - Dec 2013

○ In charge of invoice database (MS Access) ○ Gathered aggregate data to answer inquiries from directors ○ Wrote SQL statements to create automated accrual report on invoice status ○ Prepared monthly accrual report and reconciliation ○ Processed invoices and tracked billings from vendors ○ In charge of invoice database (MS Access) ○ Gathered aggregate data to answer inquiries from directors ○ Wrote SQL statements to create automated accrual report on invoice status ○ Prepared monthly accrual report and reconciliation ○ Processed invoices and tracked billings from vendors

Math Centre T.A.

• Sep 2012 - Dec 2012

○ Tackling college and university course problems directly with students everyday ○ Taught a weekly SPSS tutorial to class of 25 students ○ Developed metrics for Sign-in System (Microsoft Access) ○ Tackling college and university course problems directly with students everyday ○ Taught a weekly SPSS tutorial to class of 25 students ○ Developed metrics for Sign-in System (Microsoft Access)

Business Analyst

• May 2011 - Aug 2011

○ Communicated with developers to program output to satisfy business requirements ○ Application changes required testing in three environments: DEV, UAT, PROD ○ Admin for trading application used by traders and upper management ○ Communicated with developers to program output to satisfy business requirements ○ Application changes required testing in three environments: DEV, UAT, PROD ○ Admin for trading application used by traders and upper management

Testing Analyst

• Sep 2010 - Dec 2010

○ Web Development in HTML (creating WikiPage as project) ○ Learned SDLC ○ Creating process flows, diagrams, ERD in Microsoft Visio ○ Write test case, and test with HP Quality Centre ○ Web Development in HTML (creating WikiPage as project) ○ Learned SDLC ○ Creating process flows, diagrams, ERD in Microsoft Visio ○ Write test case, and test with HP Quality Centre

Business Analyst

• Jan 2010 - Apr 2010

○ Analyze business/technical requirements ○ Serviced internal customers ○ Implement business plans and solutions ○ Analyze business/technical requirements ○ Serviced internal customers ○ Implement business plans and solutions

Tax Preparer

• Jan 2010 - Apr 2010

○ Preparing taxes for individuals in Canada ○ Maximizing clients' tax return claims ○ Preparing taxes for individuals in Canada ○ Maximizing clients' tax return claims

Teacher/Camp Leader

• Apr 2009 - Sep 2009

○ Math and Gym teacher for elementary-grade students ○ Camp leader responsibilities ○ Math and Gym teacher for elementary-grade students ○ Camp leader responsibilities

Server/Desserts Prep

• 2006 - 2008

○ Customer Service ○ Organization and time management skills ○ Designated leader for training new staff ○ Customer Service ○ Organization and time management skills ○ Designated leader for training new staff