Experience

Lever Talent, Inc.

• Business Consulting and Services
• 1 - 100 Employee

• Client Success Manager

  • Oct 2023 - Present

• Client Success Advocate

  • Aug 2022 - Oct 2023

  At Lever Talent, our mission is to help leaders realize they are capable of more than they could ever imagine. We believe individuals make a business, not the other way around, and all business is personal.The employee-employer relationship is broken. Thankfully, employees are gaining leverage, and the power dynamic with employers is shifting. We’re flipping the script by helping businesses lean into this shift - bringing humanity back to business.We help leaders find leverage in themselves, their teams, and their strategies.We help companies find leverage by identifying their superpowers and developing complementary processes to spur growth at scale.We help with:Talent Strategy: We help leaders align their people strategy to their business strategy and accelerate growth with talent optimization.Career Development: We give people the training and coaching they need crush their current job and achieve their goals.Leadership Communities: We bring growth-minded leaders together to share ideas, learn from each other, and grow.Detailed Services Overview:- Team Design & Strategy Alignment Consulting- Hiring Process and Strategy Consulting- Management Training- Leadership Coaching- Team Building Workshops- Career Development Communities- Employee Engagement / Performance - The Predictive Index Software sales and client service - we are a PI Certified Partner. Show less



The Predictive Index

• United States
• Human Resources
• 200 - 300 Employee

• Content Studio Project Manager

  • May 2022 - Aug 2022

  I help create and establish structure and support the end-to-end experience to ensure that we are best supporting our business strategy and departmental goals.I drive operational excellence through cross-functional collaboration — with successful project planning and communication — within the Marketing team and cross-functional projects. I implement improvements while ensuring alignment through tenacious prioritization, execution, communication, and follow-through across multiple initiatives. I operate with a continuous improvement mindset and drive scalability through identifying process and systems inefficiencies, removing blockers, consistent follow-up with key contributors, and holding others accountable. Show less

• People Operations Team Lead

  • Jun 2021 - May 2022

• People Operations Specialist

  • Dec 2020 - Jun 2021

• User Operations Specialist

  • Mar 2020 - Dec 2020

• Talent Design Coordinator

  • Jul 2019 - Mar 2020



FSG

• IT Services and IT Consulting
• 1 - 100 Employee

• Talent Acquisition Specialist

  • Jun 2018 - Jul 2019

  Manage full-cycle recruiting and onboarding efforts for positions in operations, consulting, and initiatives at a non-profit social impact consulting firm. • Collaborate with leadership team and hiring managers to create and curate job postings, review resumes, and provide candidate recommendations • Plan and execute sourcing strategy to increase number of qualified candidates from diverse backgrounds • Incorporate diversity, equity, and inclusion principles into all aspects of recruiting strategy • Manage candidate communication and scheduling logistics for all rounds of interviews • Analyze recruiting data to drive hiring timelines and sourcing strategy • Facilitate seamless transition for new hires from recruiting process to integration into the firm Show less



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Training Specialist

  • Nov 2015 - Jun 2018

  Supported the development and onboarding efforts of the Admitting Department through individual and class-based trainings. • Trained new hires in 17 discrete Epic courses, in addition to various self-made soft skills trainings • Credentialed to train on Epic platforms including ADT, Stork, Optime, and ASAP • Identified lack of onboarding process for new hires and developed a comprehensive support program • Created and conducted new 30/60/90-day check-in program to offer continuous support for approximately 30 new employees • Designed and executed new offboarding program, including conducting exit interviews for approximately 10 departing staff • Instituted Lunch and Learn program, a multi-faceted year-long series of development and enrichment events Show less



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• Residence Director

  • Jul 2011 - Oct 2015

  • Supervised, evaluated, and empowered a staff of 14 paraprofessionals • Developed and presented training and professional development activities for all staff • Served as a member of the Professional Staff Selection Committee • Aided in managing the departmental employee search process • Created and administered selection activities and interviews for all levels of staff • Designed and oversaw multi-media marketing campaign for recruitment processes • Interacted daily with residents and invested parties to insure excellent customer service • Participated in an on-call crisis rotation for a campus of 8,200 residents • Appropriated a programming budget in excess of $21,000 Show less



Savannah College of Art and Design

• United States
• Higher Education
• 700 & Above Employee

• Residence Director

  • May 2010 - Jun 2011

  • Aided in the selection process for all paraprofessional leadership positions • Administered first round and final on-campus interviews for professional staff • Created and implemented training on development of a “customer first” approach • Maintained oversight for two exterior entry hotel-style buildings of 1,080 residents • Directly supervised 14 paraprofessionals, indirectly supervising an additional 14 • Participated in an on-call crisis rotation for a campus of 3,500 residents • Appropriated a programming budget in excess of $6,000 Show less



University of Louisville

• United States
• Higher Education
• 700 & Above Employee

• Graduate Resident Director

  • Jul 2009 - May 2010

  • Oversaw and identified needs of a suite-style community of 220 upperclassman students• Supervised and developed seven student staff members through evaluation and encouragement• Participated in an on-call crisis rotation for a campus of 1,300 residential students• Served on a steering committee for the Kentucky Association of Housing Officers conference• Appropriated a budget in excess of $1,200

• Graduate Intern for the Office for LGBT Services

  • Aug 2009 - Dec 2009

  • Created and implemented a training for student facilitators and participants in a Speaker’s Bureau• Coordinated the LGBT International Tea, a Pride Week event that focused on global LGBT issues• Organized “Coming Out as an Ally,” a Pride Week event for administrators to show their support• Successfully advocated for a full-time/graduate student housing staff partner live-in policy• Worked with housing staff to find ways to better serve LGBT student needs in housing application• Reviewed CAS Assessment previously performed to better align the office with the CAS Standards Show less

• Graduate Assistant for Teaching and Administration

  • Jul 2008 - May 2009

  • Completed assessment tasks to research needs in university housing • Served on a search committee for Assistant Director for Residential Education • Co-instructed a course for the development of campus leaders • Founded and served as adviser for Resident Assistant Advisory Committee • Garnered $10,000 from campus partners for use on renovations and improvements in the halls • Operated as contact for the Dept. of Public Safety to schedule drug sweeps in residence halls • Attended, chaperoned, and presented at the Kentucky Resident Assistant Conference with 12 RAs Show less