Curtis Bensmiller

Store Manager at Mind Games Games and Toys Store
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • English -

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Bio

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Credentials

  • First Aid
    St Johns Ambulance

Experience

    • Canada
    • Retail Art Supplies
    • 1 - 100 Employee
    • Store Manager
      • Nov 2017 - Present

      Store and Area Manager for Mind Games in the Calgary Market. Store and Area Manager for Mind Games in the Calgary Market.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • May 2016 - Dec 2017

      All Management duties including Management of our PetCare Department, Customer Excellence Leader and Team, Merchandising and Inventory Leaders and Coaching and Developing all other Associates in the Store. Trained in Payroll, Finances, Training, Maintenance and all duties to go with running a Big Box Store. All Management duties including Management of our PetCare Department, Customer Excellence Leader and Team, Merchandising and Inventory Leaders and Coaching and Developing all other Associates in the Store. Trained in Payroll, Finances, Training, Maintenance and all duties to go with running a Big Box Store.

    • Canada
    • Retail
    • 700 & Above Employee
    • Services Manager
      • May 2013 - Apr 2016

      Responsible for Sales in the Services Side of the Store including: The Copy and Print Centre and the Computer Repair Department. Sales Exceeding 1 Million per Fiscal Year.Responsible for District Training of new Services Supervisors and Managers in the surrounding Districts.Responsible for the Customer Service Training and Development of all Front of Store Associates.Inspired Selling Coach and Trainer for all associates in my department.Managed between 11 – 20 associates in my departments as well as general managing of up to 30-40 associates throughout the store as part of the Manager on Duty responsibilities.Part of the Hiring, Loss Prevention and Health and Safety processes within the store and took the lead in these departments for the store.Used innovation and risk taking to push the copy and print department to the second highest sales comp in the Southern Alberta District (7%)

    • Business Support Manager
      • Aug 2007 - May 2013

      Responsible for all Front End Administrative Tasks and Inventory Management of a 7-10 Million Dollar Store. (Fiscal Yearly Sales)Managed between 10-15 Staff which included the Receiver, Administrative assistant, Inventory Control Specialist and all Front of Store Cashiers.In Charge of Inventory Integrity in Store as well as coaching and developing all associates in Sales and Customer Service.Manager duties including all Opening and Closing Duties. Payroll, HR Administration and Inventory Control.Met or Exceeded expectations in my role and was promoted to Services Manager in 2013.

    • Supervisor
      • May 2006 - Aug 2007

      Managed between 10-15 Staff members in a Copy and Print Shop.Duties included Payroll, HR, Coaching and Training, Sales Initiatives, Scheduling and Ordering Supplies.Developed the Customer Service Experience in the store to a high level and was responsible for increased sales as well as the development of future sales initiatives in the store.

    • Graphic Designer
      • Aug 2004 - May 2006

      Supervisor for the Computer Services Department. Dealt with all types of design for personal and business applicationsDid preflighting and graphic design through Adobe, Quark Express, and Corel on both PC and Mac Environments.Worked with many high profile companies such as TELUS, Calgary Olympic Oval, Emerson and Clarke and Olympics Canada in designing and printing jobs for them.Performed all sales and consultations with businesses and consumers through relationship building and strong sales acumen.

    • Canada
    • Printing Services
    • 100 - 200 Employee
    • Graphic Designer
      • Aug 2004 - May 2006

      Sales of Printing goods to corporate clients as well as retail sales in the front of the store.Did training and supervision of new hired staff.Did graphic design for hundreds of corporate business such as Suncor, ConocoPhillips, TELUS, Calgary Flames/Stampeders and most of the larger oil companies in Calgary.Dealt with customers on a daily basis and help complete sales through consultation with clients in person and on the phone. Sales of Printing goods to corporate clients as well as retail sales in the front of the store.Did training and supervision of new hired staff.Did graphic design for hundreds of corporate business such as Suncor, ConocoPhillips, TELUS, Calgary Flames/Stampeders and most of the larger oil companies in Calgary.Dealt with customers on a daily basis and help complete sales through consultation with clients in person and on the phone.

Education

  • Okanagan College
    Computer Animation Certification, 3d and 2d Computer Animation.
    1997 - 1997
  • DeVry Institute of Technology
    Bachelor of Information Computer Systems, Computer Programming
    1995 - 1997

Community

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