Director of Implementation and Client Success

• Jun 2022 - Present

Oversee a team of 6 Implementation Specialists and manage the successful execution of the implementation process for an industry leading Call Tracking software - resulting in over $1M in realized ARR.Oversee a team of 8 Client Success Consultants who manage long-term client relationships and the ongoing adoption of our solutions of 2,500+ accounts worth over $2.5M in ARR.Maintain department goals for productivity, quality, and customer satisfaction across both disciplines.

Director of Client Success

• Feb 2019 - Present

Creation and growth of Client Success Team from 4 to 12 Consultants responsible for quarterly engagement with over 1,500 clients and $1.2M in Monthly Recurring Revenue.Forecast and deploy client campaigns to ensure our consulting operations are aligned with their priorities to engage and grow partnerships.Understand and analyze complex data to communicate and provide solutions to all levels of the client’s leadership organization.

Car Wars Account Executive

• Mar 2018 - Feb 2019

I help dealerships who are tired of seeing their marketing dollars go to waste due to poor phone processes and lack of accountability in both the sales and service department. Dealerships turn to Car Wars to boost their bottom line by converting more of their phone calls into showed appointments.

Contract Musician

• Jun 2009 - Present

Bass player and singer with extensive experience playing original compositions and covers in many genres, including: •Rock and Roll •Praise and Worship/CCM •Gospel •Indie/Folk/Americana •Choral/Vocal Group accompaniment Played in a variety of settings, including: •Clubs/Venues •Churches/Auditoriums •Outdoor events •Coffee Shops •Weddings/Private Events Artists/bands played for: Kevin Jones Music, Jimmy Needham, Reverchon, David Gentiles, Isaac Vancil, Rafe Grigar, The Roses, various cover bands, etc. Show less

Director, Digital Media Sales

• Aug 2020 - Apr 2021

Executive Marketing Consultant

• May 2016 - Mar 2018

• Achieve Sales goals by remaining and penetrating existing assigned accounts• Develop and maintain relationships to increase wallet share and identify new sales opportunities utilizing phone and email• Identify cross-selling opportunities with clients, executing on developing solutions• Maintain a proficient understanding in industry verticals, study new trends in the industry• Specialize in working with Higher Education Institutions and other Education related fields• Grow proficiency in all core product lines and grow working knowledge in the MultiTargeted programmatic space• Responsible for new business, project revenue goals, and personal quotas Show less

Targeted Campaign Manager

• Feb 2014 - Apr 2016

Consultative approach to partner management and account relationship developmentStrong negotiation and communication skillsAbility to multi-task and manage multiple partnerships at onceMedia metric driven/analytical thinkerKnowledge of the online display advertising ecosystem

Content Marketing Specialist

• Feb 2013 - Feb 2014

Consultative approach to partner management and account relationship developmentStrong negotiation and communication skillsAbility to multi-task and manage multiple partnerships at onceMedia metric driven/analytical thinkerKnowledge of the online display advertising ecosystem