Cuong Do
Head, Public Sector & AMS at FPT Asia Pacific- Claim this Profile
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English Full professional proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
Credentials
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MCPS: Microsoft Certified Professional
MicrosoftApr, 2012- Nov, 2024 -
MCPD: SharePoint Developer 2010
MicrosoftJan, 2012- Nov, 2024 -
MCTS: SharePoint 2010, Application Development
MicrosoftJan, 2012- Nov, 2024 -
PMI Agile Certified Practitioner (PMI-ACP)
Project Management InstituteMar, 2023- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteDec, 2021- Nov, 2024 -
AWS Certified Solutions Architect - Associate
Amazon Web ServicesJul, 2017- Nov, 2024
Experience
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FPT Asia Pacific
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Head, Public Sector & AMS
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Sep 2019 - Present
Providing P&L accountability, leading and driving strategies, businesses & operations of Public Sector & AMS delivery unit. Maintaining a constant growth rate more than 30% YoY by exploring, consulting, and providing solutions, expertise for supports, change request, enhancement. Contact point for 40+ customers from Singapore Public Sector to maintain and grow the businesses. Preparing, reviewing, supporting, writing-up proposals, quotation for RFQ, RFI, RFP, BQ, ITQ, ITT…Roles and Responsibilities:-Build, lead, drive, direct and manage a delivery unit center (25+ onsite members, 100+ offshore members).-Be responsible for KPIs of the Delivery unit: Revenue, productivity, resource utilization, new logo.-Take charges as escalation point at account level.-Run, operate and serve as the main day-to-day contact on current project teams, clients and suppliers-Participate in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, and productivity-Plan, direct and coordinate activities of employees to ensure goals or objectives are accomplished. Hire, mentor, coach, train and develop team.-Prepare, develop, support proposals in Presale/Sale works Show less
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Project Manager
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Jan 2015 - Present
- Roles & Responsibilities: + Develop project plans, schedules, methods, goals, and budgets; identify resources needed. + Determine and define project scope and objectives. Organize and manage all deliverables of the project to ensure on-time completion and successful deployment, rollout of the system. + Manage and lead internal resources, onsite, offshore teams along with clients and external vendors to ensure timely implementation of projects and deliver packages of work on time. + Prepare requests for proposals, estimations, solutions and conduct all necessary meetings to facilitate selection of project services. Monitor progress and make adjustments as needed. + Track project costs to meet budget. Guide and perform strategic analysis for the project. + Forecast and utilize project resources in an efficient manner to ensure project is delivered on time, within scope and budget. Measure performance to identify areas for improvement. + Communicate with customers effectively and promptly in kick-off meeting, specifications validation, follow-up meetings, SIT, clarifications, UAT validation to meet customers’ needs. + Give sufficient support to customers to meet customer’s satisfaction by answering customers inquires, resolving matters and complaints. Conduct and lead Steering Committee meetings. + Hiring and training technical personnel. Oversee all the technical aspects of the project. + Conduct project reviews and clarification meetings and manage relationships with customers and stakeholders. Take charges as escalation point and work with team to ensure the fixes. + Prepare, estimate, develop, review, support proposals/presentations in Presale/Sale works.- Achievements: + Successfully delivered 50+ projects, systems for 40+ clients from Singapore Public Sector. + Managed to deliver many critical and crisis projects with the underestimation and phases. + Key supports to Sales team to win many deals more than 1M, 2M and 7+ new customers. Show less
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Presales Support
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Jan 2016 - Present
Maintained, managed, built up, and grew up 40+ clients from Public sector in Singapore. Closelykept informed, responded, monitoring, and engaging with clients that, provided consultancy,tender documents, proposals, reports and supporting literature for all kinds of BQ, RFI, RFQ,RFP, ITQ, ITT. Consulted with delivery teams and management on product & proposal offerings.Prepaid and delivered sales pitches and product demonstrations. Negotiated sales and servicerenewal contracts, as well as discounts and warranties. Consulted, advised, drove, reviewed,and ensured quality of proposal sets by covering presale role as well. Show less
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Project Technical Lead
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Jan 2014 - Present
Played the key role in delivering successfully various projects for Public sector in Singapore thatresults in 70+ managed services applications and 7+ full life cycle ones. Providing sales/presalessupports to build up, maintain and grow clients in Public sector.
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Technical Consultant
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Jul 2013 - Present
Played the key role in delivering successfully various projects for Public sector in Singapore thatresults in 70+ managed services applications and 7+ full life cycle ones. Providing sales/presalessupports to build up, maintain and grow clients in Public sector.
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Account Manager
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Nov 2017 - Jan 2019
Maintained, managed, built up, and grew up 40+ clients from Public sector in Singapore. Closelykept informed, responded, monitoring, and engaging with clients that, provided consultancy,tender documents, proposals, reports and supporting literature for all kinds of BQ, RFI, RFQ,RFP, ITQ, ITT. Consulted with delivery teams and management on product & proposal offerings.Prepaid and delivered sales pitches and product demonstrations. Negotiated sales and servicerenewal contracts, as well as discounts and warranties. Consulted, advised, drove, reviewed,and ensured quality of proposal sets by covering presale role as well. Show less
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FPT Software
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Vietnam
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IT Services and IT Consulting
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700 & Above Employee
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Team Leader/Project Technical Lead/Project Manager
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Aug 2010 - Jun 2013
SharePoint, .NET Developer SharePoint, .NET Technical Lead SharePoint Migration, Revamp, Upgrade, Modernization. Experienced and developed through all the roles from developer, team lead, tech lead, bridge system engineer and project manager. Played important roles in delivering various migration and modernization projects with some big Clients in Japan and Global. Supporting Sales team to prepare proposals for biddings/deals. Hiring, mentoring, and training technical personnel. SharePoint, .NET Developer SharePoint, .NET Technical Lead SharePoint Migration, Revamp, Upgrade, Modernization. Experienced and developed through all the roles from developer, team lead, tech lead, bridge system engineer and project manager. Played important roles in delivering various migration and modernization projects with some big Clients in Japan and Global. Supporting Sales team to prepare proposals for biddings/deals. Hiring, mentoring, and training technical personnel.
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Asean jsc
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54 Ha Dinh building, Thanh Xuan Dist Hanoi Vietnam
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Project Manager
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Sep 2009 - Jul 2010
Developing website using ASP.NET C# and MSSQL Developing website using ASP.NET C# and MSSQL
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VietTT
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Đại Mỗ, Từ Liêm, Hà Nội
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Team Lead
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Oct 2008 - Aug 2009
Developed .NET website and customized SharePoint 2003/2007 Developed .NET website and customized SharePoint 2003/2007
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Archi Media
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United States
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Higher Education
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Team Lead
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Feb 2008 - Sep 2008
Developing website using ASP.NET C# and MSSQL Developing website using ASP.NET C# and MSSQL
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Viet Idea Soft
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72 Nguyen Chi Thanh Street - Dong Da Dist Hanoi Vietnam
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Team Leader
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Aug 2007 - Feb 2008
Developing website using ASP.NET C# and MSSQL Developing website using ASP.NET C# and MSSQL
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Education
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2001 - 2005
Vietnam National University, Hanoi
Bachelor's degree, Mathematics -
1998 - 2001
THPT Chuyên Thái Nguyên
High School, Mathematics
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