Steve Yang

Athletics Marketing/Promotions (External Operations) Graduate Assistant at St. Cloud State University
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Contact Information
us****@****om
(386) 825-5501
Location
St Cloud, Minnesota, United States, US
Languages
  • Hmong Native or bilingual proficiency
  • French Elementary proficiency
  • English -

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Matthew (Matt) Chapman, M.S.

Steve has been an integral part of our athletic ticket sales, marketing and promotions team at St. Cloud State this year. Basically he’s been a Swiss Army knife when we needed one. He will do well with any organization that is looking for a self motivated go getter that will turn himself inside out to accomplish what needs to be done.

Bruce Thompson

Steve has played a key role in the St. Cloud State Athletic Department the past two years. His great communication skills, tireless work ethic, and outgoing personality have allowed him to become a leader on our marketing staff and in the ticket office. Steve has a bright future ahead, and I would highly recommend him for a position in promotions, sales, Marketing, event management and customer service.

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Athletics Marketing/Promotions (External Operations) Graduate Assistant
      • Aug 2022 - Present

      - Directed and produced multiple live athletic events at both the Division I and Division II levels, resulting in successful and entertaining game presentations. - Constructed scripts for live athletic events in collaboration with external ops colleagues and the properties/business development department resulting in successful events and expectation fulfillment of sponsors.- Responsible for Youth Marketing at athletic events with responsibilities of community outreach, youth engagements, and activities during intermissions resulting in a memorable fan experience. - Conducted multiple interviews of student employment resulting in the hiring of great student employees and adding value to Saint Cloud State Athletics. - Served as talent manager of student employees utilizing motivation, rewards, and goals. Management includes assigning tasks, training, empowerment, providing opportunities, professional sports exposure, and more.- Responsible for athlete activations such as fan engagements, for example, autograph signing and meet and greets; thus, resulting in great interactions between the athletes and fans.- Assisted with the operations of the Athletics Ticketing Office which included season ticket sales and delivery, single-game ticket sales, group ticket sales, jersey auction sales, creating awareness of ticket promotions, event marketing, and customer relations. Show less

    • Athletics Marketing Specialist
      • Feb 2020 - Aug 2022

      - Worked live game events which include: music/audio, fan interaction/engagement, promotions, giveaways, and providing great entertainment during intermissions resulting in great and entertaining game presentation. - Promoted the SCSU Huskies Athletics app by developing a giveaway and prize-winning project at student engagement events such as Admitted Student Days and SCSU Mainstreet Event resulting in improvement of Athletics Awareness and increasing the number of users. - Collaborated with the Athletic Marketing team at game day events to provide an awesome fan experience. Show less

    • Athletics Ticket Office Sales Representative
      • Jun 2021 - Apr 2022

      - Executed and improved ticket sales by conducting phone calls, emails, and text messages promoting ticket bundles, deals, and offers resulting in improved awareness of live athletic events. - Assisted with the organization and delivery of season tickets which included the packaging and mailing of physical tickets.- Constructed email and text message sales scripts utilizing great verbal and written communication to raise ticket promo awareness resulting in ticket sales. - Assisted with game day ticketing operations including event ticket sales and directing game attendees to their seats resulting. - Worked on Excel spreadsheet organizing accounts and utilizing it to assist with the mailing process. Show less

    • United States
    • Spectator Sports
    • 700 & Above Employee
    • Player Development Intern (SRPP)
      • Jun 2023 - Aug 2023

      - Sub-department of Social Responsibilities & Player Programs Department - Assisted the Player Development with anything they needed, i.e. Projects, miscellaneous tasks. NBA Draft 2023: - Assisted with organizing Player and Player Family check-in/list at the NBA Draft for the Draft Luncheon, and Green Room. - Guided multiple players at the NBA Draft with their walk-ups to the stage when being drafted promptly. - Collaborated with the Production team at the NBA Draft by assisting and identifying if the upcoming draftee was present or not resulting in an efficient run of production. - Assisted 2nd Round Draftee Families to a designated area to meet the players after the media circuit. NBA Summer League 2K24: - Before heading to Las Vegas, I assisted with some miscellaneous programming tasks. - Organized team hotels and communicated the information to the team for transportation arrangements for the Rookie Transition Program. - Served as a Talent Liaison at the NBA Con with responsibilities of meeting the player, their agent, and or family members at their hotel and getting them to NBA Con. Also assisted with arranging the player's departure from the NBA by communicating the transportation details to the drivers, i.e. where the player and his party want to go or be dropped off at. - Contributed to the Rookie Transition Program by collecting the players' information for the Player Development Database, checking them in, and participating in break-out sessions. - Assisted with the organization of the guest list at the Player Development Social, Vision West. Also, helped check guests in and contributed to the event with the business and marketing information board, "Why people prefer to shop in stores." - Developed one-pagers for all Player Development engagements over the Summer League/Las Vegas resulting in a true understanding of our efforts, work, and the impact of our summer engagements. - Nominated by fellow interns to deliver a Capstone Speech. Show less

    • United States
    • Spectator Sports
    • 200 - 300 Employee
    • Marketing Assistant
      • Jan 2022 - Apr 2023

      - Assisted the Live, Programing, and Entertainment team with half-time and intermission on and off-court promotions resulting in great quality of entertainment for the fans in attendance. - Executed event and promotional equipment setup and tear down with effective cooperation and communication among the Marketing Assistant/Game Presentation team resulting in good execution of live events. - Assisted the Marketing Team with the organization of giveaway items that included responsibilities such as fan engagement/interaction, the giveaway, and working in a fast-paced environment resulting in appreciation of the fans and from the fans. - Collaborated with fellow Marketing Assistants with identifying participants and contestants resulting in great fan engagement/interactions and creating a memorable fan experience. - Led specific quarter (ex. 2nd Q) promotions, on average 2-timeout quarters, 2 promotions. - Served as a mascot operations assistant to one of the most talented mascots in the world, Crunch, over the summer at Basketball Academy events resulting in a fun, engaging, and entertaining dunk show for the youth. - Assisted Live, Programming, and Entertainment manager with the coordination and programming of the Minnesota Timberwolves Draft Party resulting in a successful and well-executed event in terms of presentation and operations. Show less

    • United States
    • Spectator Sports
    • 300 - 400 Employee
    • Training Camp Fan Engagement Intern
      • Jul 2022 - Aug 2022

      - In collaboration with Youth Marketing Team and other fellow interns, effectively promoted Kid's Club with clear communication and word-of-mouth advertisement resulting in sales of over 2400+ Kid's Club memberships. - Facilitated NFL player activation, engagement, and fan interaction resulting in creating an ultimate and memorable fan experience. - Engaged with fans through different roles utilizing people skills resulting in a unique and memorable fan experience. - Assisted with the daily set up and tear down of required training camp equipment. - Executed Vikings activation elements in the Fan Village and Kid's Zone utilizing a positive attitude to help improve the fan experience. - Served as an ambassador for the Minnesota Vikings by sharing highlights of training camp on social media resulting in interest to attend. - Assisted Vendors with setting up and tearing down fan activation elements by collaborating with other team members to ensure the needs of vendors. Show less

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Marketing Assistant Intern
      • May 2022 - Aug 2022

      - Represented and promoted the Minnesota Lynx and Timberwolves organization at numerous community outreach events such as the NBA Draft Party and multiples fairs (MN State Fair, Pride Festival, and Stone Arch Bridge Art Fair) resulting in high levels of engagement and creation of unique experiences for the community. - Assisted with setting up and tearing down required event and marketing equipment required for games resulting in the ability to execute fan engagement activations. - Assisted and executed on and off-court promotions resulting in a fun and entertaining game presentation for the fans in attendance. - Engaged with fans by finding contestants, and executing t-shirt tosses, and giveaways resulting in a great fan experience. - Assisted with the coordination of 2 Jersey Retirements. - Served as 'Action Pack' carrying the responsibilities of Fan Engagement throughout the arena resulting in developing people skills. Show less

  • MN Comets
    • St Cloud, Minnesota, United States
    • Comets Basketball Volunteer/Practicum
      • Mar 2021 - Sep 2021

      - Assisted coaches of multiple grade levels ranging from 4th-9th grade with scouting and evaluating players at tryouts utilizing my knowledge of the sport and the level of play. - Assisted coaches with practice operations. - Assisted with admissions at tournaments providing great guest service with a hospitable attitude. - Managed a weekend tournament during the COVID19 Pandemic. The MN Comets Tournament 2021 was in play during the pandemic and I had the opportunity to manage one of the facilities that the tournament was played at. I had many responsibilities including managing how many fans/spectators were allowed, making sure the tournament was operating at a timely manner, assisting with injuries, updating scores online, and more. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Sales Representative
      • May 2021 - Aug 2021

      - 1 on 1 online marketing, advertising, and sales through Zoom. - Conducted multiple phone calls to book appointments. - Built relationships with customers by providing them the knowledge of the product, asking questions to learn and understand their wants and needs, following up with them about their product satisfaction to ensure a long-term relationship. - Delivered presentations to consumers that helped raise awareness of the products. - Collaborated with team to share ideas and goals. Show less

    • United States
    • Retail Groceries
    • 700 & Above Employee
    • Guest Service Representative
      • Oct 2018 - Jan 2020

      - Provided excellent guest service skills to ensure the best experience in stores. - Acquired many great skills and knowledge of the guest service field. - Provided excellent guest service skills to ensure the best experience in stores. - Acquired many great skills and knowledge of the guest service field.

Education

  • St. Cloud State University
    Bachelor of Science - BS, Recreation and Sports Management
    2017 - 2022
  • St. Cloud State University
    Master of Business Administration - MBA, Concentration in Leadership and Management
    2022 -

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