Solution Expert

• Jun 2022 - Present

- Management of Software-Integration projects in the whole DACH region and other parts of the world - Project planning and management of innovative technologies and how they can be integrated into existing businesses. - Portfolio management of all managed service provider projects within the DACH region - Prototype testing of new software solutions and how these can be used and integrated by existing customers. - Consulting of new and existing customers, how the current infrastructure can be integrated with new tools. - Hyper Care Support for large enterprise customers - Planning and creation of new tutorials and courses for current and existing customers - Creating and leading workshops with new customers and their partners to have a successful onboarding. - Mentoring of new colleagues - Customer/Stakeholder Engagement and Management across DACH region and EU - Work across multiple departments to continuously improve the product we offer (integration platform as a service) Show less

IT Support Engineer

• Mar 2021 - May 2022

• Manage global retrofits and lifecycles locally • Plan new projects and integrate them to Amazon • Procure new equipment and technologies while being frugal • Day to Day site IT support • Plan and manage IT Support at Cluster Small Sites without permanent IT Technician on site • Mentor and onboard new hires for OpsTech IT • Portfolio Management of all Cluster Projects • Customer and Stakeholder engagement for Berlin/Brandenburg Cluster • Prototype testing of new technologies to be integrated into the Amazon infrastructure Show less

Logistics Associate

• May 2020 - Mar 2021

Data Analyst

• May 2019 - Dec 2019

- Generate insight reports on readership - Edit articles before publishing - Create social media story reels - Schedule interviews with entrepreneurs in the area to highlight their achievements - revamp online platform to be more interactive for subscribers - create online classes for premium members to teach new entrepreneurial skills - Generate insight reports on readership - Edit articles before publishing - Create social media story reels - Schedule interviews with entrepreneurs in the area to highlight their achievements - revamp online platform to be more interactive for subscribers - create online classes for premium members to teach new entrepreneurial skills

Project Manager

• Dec 2018 - May 2019

•Manage project portfolio of upcoming and completed installs at large event venues •Manage contract negotiations with network hardware vendors, contractors and other third parties •Manage procurement of required parts and hardware needed for installs and R&D •Work with third parties to streamline projects/installs that they do not exceed a time frame of 2 weeks •Assist venues with issues and operation of displays after the install has been successfully completed •Manage project portfolio of upcoming and completed installs at large event venues •Manage contract negotiations with network hardware vendors, contractors and other third parties •Manage procurement of required parts and hardware needed for installs and R&D •Work with third parties to streamline projects/installs that they do not exceed a time frame of 2 weeks •Assist venues with issues and operation of displays after the install has been successfully completed

Graduate Assistant/Systems Analyst

• Aug 2017 - May 2019

•Manage the process of procuring a new automated software solution for the company •Manage the deployment stage of the new software solution and develop a training for the rest of the staff •Audit current IT infrastructure for security threats •Monitor and troubleshoot network infrastructure that is managed in-house •Project manager for a data initiative to build a new database for the company •Manage the process of procuring a new automated software solution for the company •Manage the deployment stage of the new software solution and develop a training for the rest of the staff •Audit current IT infrastructure for security threats •Monitor and troubleshoot network infrastructure that is managed in-house •Project manager for a data initiative to build a new database for the company

Graduate Student Assistant Coach

• Jan 2014 - Aug 2017

•Administration:Assist the Head Coach and coordinators in administrative duties, such as clerical work, verification of team meals and team travel.Directly working with the camp coordinator for creating, scheduling and running camps on campus and satellite camps, including creating spreadsheets and databases of prospective student athletes, which is used for recruiting purposes and shared among the rest of the coaching staffCreate practice scripts and other documents viable for a football program and assist in preparing for future practices using Microsoft Excel and Visio and sharing the documents via Google Drive and other sourcesAssist in fundraising efforts to raise funds, such as direct visits, phone calls, and social media projects.•Student Athlete Mentoring:Audit, supervise and mentor student athletes of diverse backgrounds, to ensure they are meeting the required course work and are attending all meetings and classes while setting them up for success after a collegiate athletics career•Coaching:Assist in the setup of practice fields for practice, including preparing the field and setting up drillsCoach and teach players how to successfully complete drills and run players through drills Show less

Graduate Assistant

• Aug 2014 - May 2016

•Control documents for accuracy and enter into database for financial reports and auditing purposes•Payment of student athletic scholarships including disbursement for fees, housing, books, and tuition•Counsel at-risk students and monitor their academic progress to increase retention academically and athletically•Conduct audits and reconciliation for out-of-state students and international students, including tax forms and in-state residency applications

Supervisor

• May 2011 - Aug 2014

•Supervise an average of 3-4 employees, train employees and interns, assign tasks, and work together to efficiently complete set ups, and regular facility operations •Provided back-up facility administration when full time staff were away from the facility •Handled contracts for special events held at the facility, including verifying dates, and receiving payments •Worked with large event venue staff on special event planning, set ups, and breakdowns, including supervision of events, assigning work to staff for specific areas of the event to insure cleanness and safety for patrons attending the event. •Sale of memberships to current and new patrons giving them the best value for their family (upselling of memberships) •Accommodated for patrons of diverse backgrounds to meet all their needs, and worked towards improving the services the facility had to offer. Show less