Crystal Kam

Digital Designer (eCommerce) at SOVI Creative
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Experience

    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Digital Designer (eCommerce)
      • Jun 2021 - Present

      • Main/lead designer on all design projects • Responsible for designing site UI/UX, mockups, and prototypes • Project managing web projects from discovery to launch. Participating in client meetings, processing client feedback for development and design through ClickUp and Figma. • Working closely with developers to QA site, proofing site updates, and providing ongoing support. • Inputting site content, French translations, product images, editing and optimizing images for site speed • Developing and refining internal work processes • Designing digital marketing campaigns for clients (Google Ads, social media graphics, and email blasts) Notable Clients : Tim Hortons x Justin Bieber, Fairmont Hotels, Plaza Hotel, SLS, Nestle Health Sciences, Vital Proteins Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Freelance Visual Designer
      • Oct 2019 - Present

      • Specializing in brand strategy, visual identity, and web design for small businesses. • Consulting with clients on creative direction, website architecture, and developing solutions to help them achieve their business objectives. Creating and providing clients with customized proposals catered to their budget, timeline, and business needs. • Curating visual direction through research and ideation, designing and developing front-end websites through WordPress. • Developing creative and digital collateral to support client's marketing efforts (presentations, digital ads, social media posts) • Conducting project management by following up with clients, scheduling meetings, and working alongside with other freelancers and digital marketers to ensure the project meets launch date. • Providing clients ongoing support post-launch, through creative retainer services or web development. Notable Clients: UN Women, Clarity Recruitment, Asian Community AIDS Services (ACAS), AccuServ Heating, Okur Coffee, Susanne Nyaga Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Freelance Web Designer
      • Aug 2020 - Jul 2021

      • Creating and customizing AI-generated websites, analyzing and interpreting customer briefs, and tailoring sites based on customer specifications and industry. • Structuring websites to support customer's business objectives, while delivering a smooth user experience for their customers. Inputting SEO and metadata, and editing photography as necessary. • Working remotely alongside with project managers, copywriters, and SEO experts to ensure that the project launches on time, and troubleshooting technical issues when needed. Show less

    • Canada
    • Marketing Services
    • 1 - 100 Employee
    • Web + Graphic Designer
      • May 2016 - Sep 2019

      • Responsible for creative/visual direction all digital related projects including websites, digital ads, social media content, and any interactive assets (gifs and basic video editing). Consulting and advising project managers on web and digital related questions. • Working with clients and project managers to establish goals and objectives for website. Developing web architecture, creating initial design, and building overall front-end build of website. Implementing basic SEO, adding ALT tags to photos, and metadata to pages. • Managing site backup and maintenance for over 15+ websites. Troubleshooting websites as necessary. • Assisted senior designers in developing print collateral (brochures, posters, POP). Setup print files for print production, proofed final files before sending them for printing. • Mentoring junior designers on processes, workflow, and onboarding. • Won 3rd Place for Best Non-Profit Website at Summit Creative Awards in 2018. Notable Clients: Whirlpool Canada (Whirlpool, Maytag, KitchenAid, JennAir), Canada Beef, Eden Food for Change, and Lazeez Shawarma Show less

    • Marketing Assistant
      • Jan 2015 - Apr 2015

      • Planned and executed social media strategy for clients, monitored engagement. • Conceptualized content including designing custom infographics, copywriting, and blog posts. • Planned and executed social media strategy for clients, monitored engagement. • Conceptualized content including designing custom infographics, copywriting, and blog posts.

    • Media Production
    • Web Designer (Digital Media Team)
      • Jan 2014 - Apr 2014

      Emerge Magazine is an award-winning print and digital publication produced by the graduating Media Studies class at the University of Guelph-Humber. During my time at Emerge, I was a part of the Digital Media team. We created and developed a customized WordPress theme for the site, designed custom layouts for each article, as well as producing creative assets (gifs and videos) for each story in order to create an engaging and immersive storytelling experience. The 2014 edition of Emerge Magazine would go on to win several awards, including 2nd place at the Columbia Scholastic Press Award for Best Online Website, 7 Pinnacle Awards, and 2 Associate Collegiate Press Awards. Show less

Education

  • BrainStation
    Certificate in User Experience Design
    2019 - 2019
  • Humber College
    Certificate, Graphic Design for Print and Web
    2015 - 2016
  • University of Guelph-Humber
    Bachelor of Applied Arts, Media Studies & Diploma in Digital Communications
    2011 - 2015

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