Crystal Joanna Guzmán Umeres

Engagement Lead at Alberta Association of Immigrant Serving Agencies (AAISA)
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Open Work Permit for Vulnerable Workers
    AMSSA
    Jun, 2022
    - Oct, 2024
  • Gender-based Analysis Plus
    Government of Canada
    Sep, 2021
    - Oct, 2024
  • Indigenous Canada (University of Alberta)
    University of Alberta
    Apr, 2021
    - Oct, 2024
  • Mobilizing Communities to Disrupt Sexual Exploitation and Sex Trafficking in Canada
    Not In My City Project
    Mar, 2021
    - Oct, 2024
  • Foundational Caregiver-Centered Care Education
    University of Alberta
    Feb, 2021
    - Oct, 2024
  • Best Friends Approach
    Alzheimer's Society
    Feb, 2020
    - Oct, 2024
  • Social and Emotional Learning
    Calgary After School
    Sep, 2019
    - Oct, 2024
  • FOIP: Focus on Privacy
    Government of Alberta
    Jul, 2017
    - Oct, 2024
  • Standard First Aid, CPR and AED
    Canadian Red Cross
    Aug, 2019
    - Oct, 2024

Experience

  • Alberta Association of Immigrant Serving Agencies (AAISA)
    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Engagement Lead
      • Nov 2021 - Present

  • LINKages Society of Alberta
    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Coordinator
      • Apr 2019 - Nov 2021

  • Millrise Place for Seniors
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Payroll Administrator
      • Jun 2018 - Apr 2019

      Calculated payroll deductions by accurately using ‘ADP Workforce Now’ software and processed payroll to meet preset requirements while employing respect, support, and conflict management skills to effectively resolve payroll discrepancies

    • Administrative Assistant
      • Aug 2017 - Mar 2019

      Confidently coached new employees on administrative procedures, company policies and performance standards. Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Handled resident and family complaints in a respectful and professional manner.

  • Mosaic North America
    • United States
    • Advertising Services
    • 700 & Above Employee
    • Promotional Brand Ambassador
      • Jul 2014 - Apr 2019

      Increased brand and product awareness through event marketing, demonstrations, sales and client engagement. Increased brand and product awareness through event marketing, demonstrations, sales and client engagement.

Education

  • University of Calgary
    Bachelor of Arts - BA, Sociology
    -

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