Crystal Gregory, PMP, PMI-ACP

Project Manager Program Management Office at Alkami Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Ashley Westerfeld, MBA, PMI-ACP

Crystal is a coworker that I love to learn from. She has such a thirst for knowledge and learning. Not only is she a supportive coworker but a supportive human being and always has a positive attitude. I’d trust Crystal in running any of my own projects and would absolutely recommend her as a project manager anywhere.

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Credentials

  • Agile Certified Practitioner (ACP)
    Project Management Institute
    Oct, 2022
    - Nov, 2024
  • Learning Jira Software 7.5-7.9 (2018)
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Digital Marketing
    Digital Workshop Center
    Oct, 2021
    - Nov, 2024
  • Managing Projects with Microsoft Project 2013 (MCTS)
    Microsoft
    Feb, 2018
    - Nov, 2024
  • Project Managment Professional
    Project Management Institute
    Feb, 2018
    - Nov, 2024
  • ITIL Foundation Level
    PeopleCert
    Jan, 2018
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Project Manager Program Management Office
      • Mar 2022 - Present

      Lead projects with cross-functional teams to meet business goals Track project value delivery for Merger and Acquisition IT integration targets Create standardized processes for Change Management, Stakeholder Management, Cost Forecasting and Performance Metrics Mentor and train team members of Agile foundations and Project Management processes. Lead projects with cross-functional teams to meet business goals Track project value delivery for Merger and Acquisition IT integration targets Create standardized processes for Change Management, Stakeholder Management, Cost Forecasting and Performance Metrics Mentor and train team members of Agile foundations and Project Management processes.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Program Management Office Manager
      • Jan 2020 - Feb 2022

      -Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs -Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning -Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met -Ensure effective recruiting, onboarding, professional development, performance management, and retention -Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary -Analyze internal operations and identify areas of process enhancement -Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO -Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term -Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability -Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting -Maintain and build trusted relationships with key customers, clients, partners, and stakeholders Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Project Manager
      • Sep 2018 - Jul 2019

      -Guarded all company data, particularly sensitive data, from both internal and external threats by designing broad defenses against would-be intruders -Led day-to-day monitoring for unusual activities, implemented defensive protocols, and report incidents -Collaborated with other members of the cybersecurity team to develop new protocols, layers of protection, and other both proactive and defensive systems that stay one step ahead of cybercriminals -Maintained security guidelines, procedures, standards, and controls documentation -Maintained a working knowledge of current cybercrime tactics -Collected data on current security measures for risk analysis and wrote regular systems-status reports -Constantly monitored for attack and run appropriate defensive protocols if breaches occur -Conducted vulnerability testing to identify weaknesses and collaborate with the cybersecurity team to update defensive protocols as necessary Configure anti-virus systems, firewalls, data centers, and software updates with a security-first mindset -Granted credentials to authorized users, monitor access-related activities, and check for unregistered information changes -Helped lead employee training against phishing and other forms of cyberattack Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Supervisor, Data Support Services
      • Oct 2016 - Sep 2018

      -Analyzed and identify system problems, and develop and implemented appropriate solutions-Designed systems and conduct testing to evaluate results-Researched, recommended and installed new technology applicable to the government environment-Coordinated with managers and IT staff within the organization-Oversaw systems installation and configuration-Performed cost analysis of IT systems and infrastructure upgrades-Trained end-users in how to use the system, writing instructions where needed-Assisted in writing and updating technology-based policies and procedures Show less

    • Supervisor, Project Manager
      • Apr 2014 - Oct 2017

      -Assisted in network design, implementation, and maintenance-Provided network support across organizational operating systems-Maintained stable and consistent connectivity across all network computers-Prepared, implemented, and monitored disaster procedures and recovery-Maintained network servers and associated hardware, software, services, and settings-Recommended, tested, and implemented system and security upgrades-Consistently monitored and troubleshoot network stability and performance-Created, adjusted, and maintained network user settings and permissions-Wrote technical support documentation for network systems and applications Show less

Education

  • Florida Institute of Technology
    Master's degree, Information Technology Project Management
    2023 - 2024
  • Digital Workshop Center
    Professional Certificate, Digital Marketing
    2021 - 2021
  • University of Maryland
    Master's degree, Non-Profit/Public/Organizational Management
    2014 - 2016
  • American Military University
    Bachelors, Child Development
    2010 - 2013
  • Community College of the Air Force
    Associates, Electronic Systems Technology
    2009 - 2011

Community

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