Crystal Garces

Event Operations Manager at Cocoon
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Diversity, Inclusion, and Belonging for Leaders
    UNIQLO
    Aug, 2022
    - Nov, 2024
  • Preventing Harassment & Discrimination
    UNIQLO
    Aug, 2022
    - Nov, 2024
  • Foundations of User Experience (UX) Design
    Google
    Jan, 2022
    - Nov, 2024
  • Project Management Certification
    Google
    Jan, 2022
    - Nov, 2024
  • Food Protection Manager Certification
    NYC Department of Health and Mental Hygiene
    Jan, 2017
    - Nov, 2024

Experience

  • Cocoon
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Event Operations Manager
      • May 2022 - Present

      •Plan, market and execute logistics for all events across locations - including BB/AB, partner events, birthday parties, parent education workshops, community group forums. •Manage all related external vendor, supplier, and contractor relations as appropriate, liaising with the Leadership team on contracts and following invoices through entire payment processes. •Collaborate with the Community Team and external parties to identify, plan and manage key deliverables, activities, food and beverage and deadlines for all events surrounding talent management, event promotion and day of event and run of show. • Maintain and build a comprehensive database of industry contacts and vendors. • Oversee and hire, a robust rolodex of event staff and managing event staff schedules, contracts and payroll. • Execute events sales targets and assist with social media planning and marketing.

  • UNIQLO
    • Japan
    • Retail
    • 700 & Above Employee
    • Operations Manager
      • Feb 2017 - Aug 2022

      •Enforced quality assurance of business operations by overseeing flagship store's procurement process, facilities maintenance and finance.•Created and managed effective information collection across store's departments, keeping business operations seamless.•Improved relationship with management, staff, and vendors to ensure proper operation across teams.•Managed store procurement systems which helped keep company profitable and reduced overall waste.•Oversaw flagship finances including multiple years of financial account reporting, purchasing card, petty cash, safe audits and cash deposits.•Led, motivated and supported a flagship team by training employees and maintained high business standards in a demanding retail environment.•Hosted training and information meetings for staff on business information, sales principles and customer serivce.

    • Employee Engagement Event Planner
      • Feb 2014 - May 2022

      •Planned and executed employee engagement events within monthly expense limits.•Designed event invitations, posters and directs event vision to inform staff of upcoming events. •Communicated with different vendors to order food, decorations and other event supplies.

  • Fooda
    • United States
    • Food and Beverage Services
    • 200 - 300 Employee
    • Event Operations Coordinator
      • Jul 2018 - Feb 2019

      •Created systems to strengthen client-event experiences from planning phases to execution. •Hosted over 50 pop ups including food tastings in order to promote brand and educate new clients about company. •Oversaw event logistics, venue scheduling while adjusting to accommodate clients requests. •Coordinated with vendors on timelines and budgets for events. •Gave direction to vendor and partners to better the client experience. •Created systems to strengthen client-event experiences from planning phases to execution. •Hosted over 50 pop ups including food tastings in order to promote brand and educate new clients about company. •Oversaw event logistics, venue scheduling while adjusting to accommodate clients requests. •Coordinated with vendors on timelines and budgets for events. •Gave direction to vendor and partners to better the client experience.

  • Creative CNTRL
    • Advertising Services
    • Project Management Intern
      • Jan 2017 - May 2017

      •Led and presented research projects such as sourcing, budgeting, and event industry trends. •Created a database of potential partners, sponsors and vendors for events. •Ordered and produced project materials, calculating amounts and costs. • Assisted with planning by helping document, develop and refine concepts to align strategies with stated project objectives. • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks. •Led and presented research projects such as sourcing, budgeting, and event industry trends. •Created a database of potential partners, sponsors and vendors for events. •Ordered and produced project materials, calculating amounts and costs. • Assisted with planning by helping document, develop and refine concepts to align strategies with stated project objectives. • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.

Education

  • Fashion Institute of Technology
    Bachelor's degree, Marketing Communications
    2013 - 2017
  • Fashion Institute of Technology
    Associate's degree, Advertising
    2013 - 2015

Community

You need to have a working account to view this content. Click here to join now