Experience

Vermont Law and Graduate School

• United States
• Higher Education
• 200 - 300 Employee

• Benefits & Wellness Manager, Human Resources

  • May 2023 - Present



Gifford

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Human Resources Benefits Manager

  • Jun 2015 - Present

  • Understands the origin and reasoning behind key policies, practices and procedures to interpret and articulate to management and staff. • Employee Benefits Administration • Maintains compliance with federal and state regulations concerning employment. • Administers company-wide Worker's Compensation Program • Designing a comprehensive benefits package to meet the needs of a changing workforce • Administers FMLA and ADA • Various HRIS management • Understands the origin and reasoning behind key policies, practices and procedures to interpret and articulate to management and staff. • Employee Benefits Administration • Maintains compliance with federal and state regulations concerning employment. • Administers company-wide Worker's Compensation Program • Designing a comprehensive benefits package to meet the needs of a changing workforce • Administers FMLA and ADA • Various HRIS management



Dartmouth Hitchcock Medical Center and Clinics

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Benefits Analyst

  • Oct 2014 - Jun 2015

  Serves as the first point of contact and voice of HR, assisting employees, managers, retirees, and stakeholder inquiries regarding all HR questions. Obtains and provides requested information or takes action to research, resolve, refer or escalate issues.  Administers Short Term Disability and FMLA benefits, including payroll for on-leave personnel  Responds to inquiries from employees, retirees, managers, and other stakeholders regarding benefit plans, payroll deductions… Show more Serves as the first point of contact and voice of HR, assisting employees, managers, retirees, and stakeholder inquiries regarding all HR questions. Obtains and provides requested information or takes action to research, resolve, refer or escalate issues.  Administers Short Term Disability and FMLA benefits, including payroll for on-leave personnel  Responds to inquiries from employees, retirees, managers, and other stakeholders regarding benefit plans, payroll deductions, eligibility, enrollment, life events, leave administration, compensation, and HR policies and procedures. Provides information and resolves issues or problems. Supports other HR programs.  Performs data processing for benefits enrollment, status changes, compensation, and other form processing for HR division.  Ensures accuracy in processing and responds within service level guidelines.  Provides education, information, and enrollment assistance to new hires and newly-eligible employees and participates in the open enrollment processes.  Provides administrative support for HR division, including maintaining data systems, coordinating on-boarding and termination activities, and mid-year changes. Show less Serves as the first point of contact and voice of HR, assisting employees, managers, retirees, and stakeholder inquiries regarding all HR questions. Obtains and provides requested information or takes action to research, resolve, refer or escalate issues.  Administers Short Term Disability and FMLA benefits, including payroll for on-leave personnel  Responds to inquiries from employees, retirees, managers, and other stakeholders regarding benefit plans, payroll deductions… Show more Serves as the first point of contact and voice of HR, assisting employees, managers, retirees, and stakeholder inquiries regarding all HR questions. Obtains and provides requested information or takes action to research, resolve, refer or escalate issues.  Administers Short Term Disability and FMLA benefits, including payroll for on-leave personnel  Responds to inquiries from employees, retirees, managers, and other stakeholders regarding benefit plans, payroll deductions, eligibility, enrollment, life events, leave administration, compensation, and HR policies and procedures. Provides information and resolves issues or problems. Supports other HR programs.  Performs data processing for benefits enrollment, status changes, compensation, and other form processing for HR division.  Ensures accuracy in processing and responds within service level guidelines.  Provides education, information, and enrollment assistance to new hires and newly-eligible employees and participates in the open enrollment processes.  Provides administrative support for HR division, including maintaining data systems, coordinating on-boarding and termination activities, and mid-year changes. Show less



Lake Sunapee Bank, a division of Bar Harbor Bank & Trust

• United States
• Banking
• 1 - 100 Employee

• Branch Manager II

  • Feb 2014 - Oct 2014

• System Administrator

  • Nov 2013 - Jan 2014



Randolph National Bank

• Customer Support Manager

  • 2010 - 2013

  Held responsibility for daily management of customer support department consisting of eight employees. Worked closely with senior management to ensure achievement of department goals. Conducted annual performance reviews. Stayed abreast of current federal and state regulations. Responsible to federal and state bank examiners for onsite audits and formal audit responses. Led staff development, ensuring availability of training for team members requiring additional assistance. Held regular… Show more Held responsibility for daily management of customer support department consisting of eight employees. Worked closely with senior management to ensure achievement of department goals. Conducted annual performance reviews. Stayed abreast of current federal and state regulations. Responsible to federal and state bank examiners for onsite audits and formal audit responses. Led staff development, ensuring availability of training for team members requiring additional assistance. Held regular staff meetings to discuss departmental goals.  Coordinated mobile banking and points-reward program for debit cards.  Implemented and reviewed processes and procedures to guarantee optimization of bank resources.  Assisted in reorganization of department responsibilities to reduce payroll expenses.  Downsized customer support department by two fulltime positions, thoroughly reviewed departmental procedures and processes, and streamlined existing methods to save $50,000.

• Marketing Coordinator and Customer Relations

  • 2007 - 2013

  Partnered with senior management in execution of bank’s marketing plan. Maintained external and internal websites. Coordinated advertising and marketing initiatives. Requested bids from various media vendors for quotes and managed marketing projects. Designed marketing materials and maintained marketing inventory.  Ensured complete satisfaction for both internal and external customers. Conducted comparative analysis.  Served on marketing committee and acted as liaison… Show more Partnered with senior management in execution of bank’s marketing plan. Maintained external and internal websites. Coordinated advertising and marketing initiatives. Requested bids from various media vendors for quotes and managed marketing projects. Designed marketing materials and maintained marketing inventory.  Ensured complete satisfaction for both internal and external customers. Conducted comparative analysis.  Served on marketing committee and acted as liaison between senior management and contracted marketing firm.

• Operations Specialist

  • 2007 - 2013

  Produced and executed policies and procedures, ensuring compliance within all practices. Managed various projects, tracking progress and ensuring achievement of deadlines. Authored and edited professional correspondence to customers and vendors. Served on conversion team for Chittenden Bank acquisitions. Liaised between bank senior management and branch personnel, ensuring complete satisfaction and follow-through. Collaborated with IT and software managers to optimize system capabilities.