Crystal Sweely

Event Marketing Specialist at Little Creek Casino Resort
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Event Marketing Specialist
      • Oct 2021 - Present

    • United States
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Promotions and Events Coordinator
      • 2019 - Present

    • United States
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Cage Lead Supervisor
      • Sep 2011 - Oct 2015

      Rochester wa Manage 60 employees and 13 supervisors. Responsible for hiring, orientation, and training of new hires. Develop current supervisor and staff members via coaching and cross training Manage staff schedules and monitor attendance Administer non-monetary recognition Practice Management by Walking Around to keep familiar with activities amongst supervisors and staff Provide coaching, development, and mentorship for supervisors and staff Improved employee morale which lead to… Show more Manage 60 employees and 13 supervisors. Responsible for hiring, orientation, and training of new hires. Develop current supervisor and staff members via coaching and cross training Manage staff schedules and monitor attendance Administer non-monetary recognition Practice Management by Walking Around to keep familiar with activities amongst supervisors and staff Provide coaching, development, and mentorship for supervisors and staff Improved employee morale which lead to improvements in customer service Responsible for care, custody, and reconciliation of cage inventory, including cash, checks and gaming chips Ensure compliance with department policies and procedures Drive continuous improvement in processes to improve internal controls, customer service, and efficiency Ensures bank deposits and currency orders are processed timely and accurately and investigate discrepancies Prepare, verify and submit payroll reconciliation Oversee procurement of materials in accordance with established policies Responsible for preparation of process documentation in accordance with State and Federal laws, along with Tribal Gaming requirements Approve and establish guest credit lines and approve checks cashed by patrons Ensure safety and welfare of all assigned staff and patron and stay current on facility disaster plan Write annual performance evaluations. Show less

    • Vault Teller/ Customer Service Teller
      • 2010 - 2011

    • Senior Teller
      • 2005 - 2008

Education

  • Roseville

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