Crystal Rohl, RSW
Youth Worker at Trellis Society- Claim this Profile
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Bio
Credentials
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ASIST: Applied Suicide Intervention Skills Training
Centre for Suicide PreventionMay, 2022- Nov, 2024 -
Indigenous Canada training
CourseraJun, 2021- Nov, 2024 -
AHS suicide prevention, risk assessment, and management (SPRAM)
Alberta Health ServicesMay, 2021- Nov, 2024 -
Brain Story Certification
Palix Foundation Alberta Family Wellness InitiativeMay, 2021- Nov, 2024 -
Trauma Informed Care
Alberta Health ServicesMay, 2021- Nov, 2024 -
Naloxone Training
Bow Valley CollegeMar, 2021- Nov, 2024 -
Build My Brain
Rollins Center for Language and LiteracyFeb, 2021- Nov, 2024 -
Poverty and the Law online module
Bow Valley CollegeJan, 2021- Nov, 2024 -
Supporting disclosure of sexual violence training
Bow Valley CollegeJan, 2021- Nov, 2024
Experience
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Trellis Society
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Canada
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Civic and Social Organizations
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100 - 200 Employee
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Youth Worker
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Oct 2022 - Present
Key Worker - Group Care (June 2023 - Ongoing) • Maintain dialog with case workers. • Maintained appointments for youth in my care. • Complete assessments at appropriate intervals. • Ensure paperwork is completed and submitted on time. • Schedule case conferences. • Manage active goal planning with youth. • Support in nurturing natural supports. • Create a safe environment for all youth in program • Ensure case notes are up to date and accurate during my shift • Work as part of a team to help create strategies that will work for better engaging with various youth during the day • Call the authorities when needed • Engage with the youth when they are home • Help youth wake up and get out for their day plan • Deescalate youth who may be escalated • Document important information and complete the necessary reportable incident documentation as needed Youth worker- Avenue 15 Emergency Youth Shelter (October 2022- July 2023) • Create a safe environment for all youth in program • Maintain safety for the youth in program • Ensure case notes are up to date and accurate during my shift • Work as part of a team to help create strategies that will work for better engaging with various youth during the day • take part in briefing of the next shift to better prepare them and make them aware of the days happenings • Call the authorities when needed • Engage with the youth when they are home • Help youth wake up and get out for their day plan • Deescalate youth who may be escalated • Work with case managers to keep them updated on important information regarding their youth • Document important information and complete the necessary reportable incident documentation as needed • Follow up on voicemails • Maintain cleanliness of the program • Engage with community members and hand out harm reduction supplies as needed • Administer medication as needed • Complete shift tasks Show less
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Autism Aspergers Friendship Society of Calgary
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Canada
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Individual and Family Services
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1 - 100 Employee
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Social Experience Guide
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Jul 2022 - Sep 2022
• Attend activities with members and facilitate a social experience with the members• Work on creating programming for members that helps with socialization and is enriching for the members.• Part of a team and provided input when coming up with strategies for members who needed extra support.• Complete research tasks that were assigned to me• tasked with helping other staff in brief and debriefing before and after the activity.• Note any accounts after activity to ensure that any important information from any incidents did not get forgotten.• Help to create a safe space for members so they felt safe talking about any troubles they may be having Show less
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Practicum Student
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Apr 2022 - Jun 2022
• While completing the practicum I oversaw the completion of office tasks such as creating member profiles, updating member profiles with up-to-date information, and uploading medical documentation for members• attended activities with members and facilitated a social experience with the members• I was tasked with helping other staff in brief and debriefing before and after the activity.• Noted any accounts after activity to ensure that any important information from any incidents did not get forgotten.• Helped to create a safe space for members so they felt safe talking about any troubles they may be having. • Worked on creating programming for members that helps with socialization and is enriching for the members.• Was a part of a team and provided input when coming up with strategies for members who needed extra support.• Completed research tasks that were assigned to me• Worked independently both at home and in the office. Show less
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Bow Valley College
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Canada
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Higher Education
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700 & Above Employee
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Student
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Sep 2018 - Jun 2022
A student of community studies taking my Social Work diploma. I took a course on Microsoft Word, Excel and PowerPoint during academic upgrading. A student of community studies taking my Social Work diploma. I took a course on Microsoft Word, Excel and PowerPoint during academic upgrading.
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Shaw Communications
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Canada
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Telecommunications
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700 & Above Employee
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Customer Solutions Expert
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Jul 2013 - Jun 2015
While at Shaw I was in charge of completing orders and changes to customers’ accounts. ·Negotiating with current customers to keep them happy, and correcting any issues they may have had. ·Multitasking while on the phone and completing orders via the computer. ·Resolving customer’s complaints to keep them satisfied. ·Training new/ current employees. ·Following up with customers to continue a positive company experience. ·Was a part of record breaking sales team. While at Shaw I was in charge of completing orders and changes to customers’ accounts. ·Negotiating with current customers to keep them happy, and correcting any issues they may have had. ·Multitasking while on the phone and completing orders via the computer. ·Resolving customer’s complaints to keep them satisfied. ·Training new/ current employees. ·Following up with customers to continue a positive company experience. ·Was a part of record breaking sales team.
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Suzy Sheir
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Calgary, Canada Area
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Shift Manager/ Key holder
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May 2007 - Oct 2007
·As a member of the stores management team I was responsible for Opening and closing the store ·Inventory management ·Training of new employees ·Supervising the store and employees during shifts ·As a member of the stores management team I was responsible for Opening and closing the store ·Inventory management ·Training of new employees ·Supervising the store and employees during shifts
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Education
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2020 - 2022
Bow Valley College
Social Work Diploma -
James fowler high school
Community
