Crystal Reed, MBA

Associate Director, Workforce Connect Healthcare Sector Partnership at New Bridge Cleveland
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Location
US

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Lacy Sharratt

Crystal is an absolute pleasure to work with! Immediately after she started I told our management team that she was great for the role and I was glad we had brought her to the team. A primary role of Crystal's is to train clients on our system platforms, which she does with ease. She presents the training sessions with a very smooth speaking voice and perfect flow (timing). I've learned her ability to present this well is due to her dedication to learning the applications fully and being prepared for each training session. If a question is asked that she doesn't know... she finds the answer then notes it to be prepared the next time around. This demonstrates commitment to delivering the best for our clients. In addition to her training and presentation skills, I am always impressed by Crystal's desire to learn. She is not satisfied with a simple answer - she wants to fully understand how and why something works. By continuously striving to learn and do more, she has become an irreplaceable member of our team!

LinkedIn User

I had the privilege of working with Crystal on several projects including several hospital operation case studies and a creative marketing proposal during our MBA program at Ursuline College. Crystal is one of those people who brings a great energy and enthusiasm to all facets of a project she is working on. She goes above and beyond to ensure the success of the project. Above all Crystal's amicable and professional demeanor lends itself to working well within complex team relationships.Crystal is an extremely dependable and creative thinker and she is constantly thinking out of the box. I believe that Crystal will be a valuable contributor to any team or organization that she is a part of.

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Credentials

  • Certified Health Access Associate (CHAA)
    National Association of Healthcare Access Management (NAHAM)
    Apr, 2013
    - Sep, 2024
  • Six Sigma Yellow Belt
    Six Sigma

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Associate Director, Workforce Connect Healthcare Sector Partnership
      • Oct 2022 - Present
    • United States
    • Higher Education
    • 700 & Above Employee
    • Project Manager, Workforce Connect Healthcare Sector Partnership
      • Nov 2021 - Jul 2022
    • United States
    • Hospitals and Health Care
    • Project Manager
      • Mar 2019 - Oct 2021

    • New Client Implementation Project Coordinator
      • May 2017 - Mar 2019

    • Insurance
    • 100 - 200 Employee
    • Supervisor, Customer Relations
      • Sep 2015 - May 2017
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Institutional Relations & Development, Administrator
      • Jul 2014 - Sep 2015

    • Patient Access Representative (Ambulatory Radiology)
      • Jan 2013 - Jul 2014

    • 1 - 100 Employee
    • Sales Manager
      • Jan 2012 - Jan 2013

    • Store Manager Executive Development Program (EDP)
      • Aug 2011 - Jan 2012

    • Internship in Health Middle Management
      • Jan 2009 - Dec 2009

Education

  • Ursuline College
    MBA, Health Services Management
    2011 - 2012
  • The University of Toledo
    Bachelor of Science, Health/Health Care Administration/Management
    2005 - 2009

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