Product Owner

• Mar 2023 - Present

Network Patient Engagement and Operations Manager

• Nov 2022 - Mar 2023

Michigan Community Health NetworkCHW Program ManagerACO Program Manager

Patient Engagement and Operations Manager

• May 2021 - Nov 2022

Manager of MPCA/MCHN CHW Patient Engagement Program

Patient Engagement and Operations Specialist, Lead CHW

• Sep 2020 - Apr 2021

Medical Data Abstractor

• Nov 2017 - Jul 2020

Community Health Outreach Worker (CHW)

• Mar 2016 - Nov 2017

· Responsible for performing duties independently and as part of the Care Coordination Team. This position organizes, collects, reviews and reports health and social information through member home visits and transition of care outreach after inpatient hospital stays. In charge of a mid-west territory in Michigan that includes Kent, Muskegon, Newaygo, Ottawa, Oceana, Ionia and Montcalm counties· Demonstrates multicultural sensitivity and effective communication skills with Medicaid members and reports directly to the manager of Community Care Coordination at the Meridian Health Plan headquarters in Detroit, MI· Serves as a consultant and participates in interdisciplinary care team meetings as indicated· Serves as a community liaison and maintains relationships with key individuals in the community, and serves as an advocate by coordinating linkages or referrals to improve health, social, and environmental conditions for members· Serves as direct personal contact in the community with Meridian Health Plan members who are unable to be reached through phone calls· Conducts member assessments, field assessments and quality reviews· Educate and assist identified MHP members about behaviors that can enhance their health successfully navigating the health system· Communicate MHP member issues requiring interventions to appropriate MHP departments and providersResponsible for conducting health risk assessments for at risk members to personally help them manage their chronic conditions, and reach their health goals to obtain quality of life Show less

Graduate Student Researcher

• Sep 2018 - Dec 2018

Michigan Double Up Food Bucks Research Michigan Double Up Food Bucks Research

Clinical Appeals and Postpay Audits

• Aug 2014 - Mar 2016

Clinical Denials Management Clinical Denials Management

Diabetes Prevention Lifestyle Coach

• May 2014 - Jan 2015

In cooperation with the CDC, I provide support and guidance to clients in the YMCA Diabetes Prevention Program and implement standard curriculum designed for the program.• The 12-month group-based program consists of 16 one-hour, weekly sessions, followed by monthly sessions led by a trained lifestyle coach who facilitates a small group of people with similar goals.• Discuss topics such as healthy eating, increasing physical activity, reducing stress, problem solving, and much more.• Stay motivated to maintain progress towards program goals with monthly maintenance sessions.• Program Goals:• Lose 7% of your body weight• Gradually increase your physical activity to 150 minutes per week. Show less

Nutrition in Action Educator

• May 2014 - Aug 2014

Michigan Harvest of the month Health Educator.Partnered with The Michigan Nutrition Network and the Michigan Fitness Foundation.

Healthy U Program Specialist

• Feb 2014 - Jun 2014

-Lead 3rd grade health educator at Harrison Park Elementary School of Grand Rapids Public Schools-Healthy U is a curriculum based program designed by the YMCA to keep students engaged and educated on nutrition and fitness.-Act as a healthy role model for youth-Experience working with diverse populations

Community Health and Wellness Intern

• May 2013 - Aug 2013

-Granted Volunteer Coordinator position for the annual Metro Way 5K at Metro Health Hospital -Aid in the effective planning, marketing, implementation and evaluation of low cost health programs and screenings for the local community -Compile Community Benefit Forms and Reports -Update the Community Outreach Department and Metro Health Farm Market websites on a weekly basis -Assist with planning, implementation and transactions of the Metro Health Farm Market to provide low cost, healthy foods to the local community -Plan and Organize events to promote healthy lifestyles within the organization including low cost fitness and cooking classes -Create health literature for employee wellness and the local community -Act as liasion between hospital staff and the community Show less